Not Working !
-
Hi
Using Ocean WP Theme, Ocean Extra and WordPress Version 6.1.1
Installed Ocean Posts slider recently. Does not work.
All suggestions welcome, thanks !
The page I need help with: [log in to see the link]
-
Hello @newest,
For troubleshooting, please do the following steps and let me know the results:
0. Enable the primary theme(if you are using a child theme).
1. Head over to WP Dashboard > Plugin.
2. Deactivate all plugins.
3. Then, first, activate the Ocean Extra plugin.
4. Check your issue.
5. Then, activate your plugins one by one
6. After activation of any plugins, check your issueNote 1: You can try troubleshooting on the staging website/or on a fresh installation.
Note 2: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).
Please keep us posted.
Best Regards
Hi
Thanks for your reply.
I am hesitant to use staging etc.. as my name suggests, not well familiar with WordPress. But tried the following steps:
- Am using Cloudflare for the site. Disabled it.
- Was using a child theme. Shifted to primary theme.
- Disabled all plugins. Then enabled Ocean Extra and then Ocean Posts Slider.
- Does not work !
Please advise, thanks.
Hello @newest,
Where did you add the post slider on your website?
I couldn’t find it on the source of the URL you sent.
https://i.postimg.cc/RZvgQrGX/image.png.Please recheck this documentation for Ocean Posts Slider plugin and make sure to use the shortcode correctly:
https://docs.oceanwp.org/article/359-display-the-latest-posts-in-slider.I hope that helps.
Best Regardsmy ocean posts slider doesn’t work, it should be displayed under “Informations grand public”
https://www.cpts-du-pays-de-gex.org
i see an erro in the console :
“DevTools failed to load source map: Could not load content for https://www.cpts-du-pays-de-gex.org/wp-content/plugins/ocean-posts-slider/assets/vendors/swiper/swiper-bundle.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE”
i specify that i’m using the ocean posts slider in another site with the same issue : https://assurances-albi.sagesse.fr
Hello @raidje,
If you are using the latest version of Elementor; it’ll happen. We are aware of this issue, and it’s forwarded to our developer team to check and improve it for the next updates.
For a temporary solution, you can roll back to Elementor version 3.10.0 or lower versions(from WP-Dashboard > Elementor > Tools > Version Control).
I appreciate your patience until the issues are resolved.
Best RegardsHello,
thank you for the temporary solution but when will we released the next update wich fix this bug ?
Have a nice day
Hello Shahin,
do you know when you will publish the next update wich fix the bug (some days ? some weeks ? some month ?).
The rollback of elementor is an option ok, but a temporary option wich may cause security fails…. that’s why i would like to know approximately about the next release of ocean posts slider…
thank you for your answer
Hello All,
@raidje and @newest,Sorry for the late reply,
Please use the latest version of Ocean Posts Slider.
We’ve fixed your issue on this topic on the latest version of the Ocean Posts Slider(v2.0.4): https://wordpress.org/plugins/ocean-posts-slider/#developers.Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools.
Please recheck your issue and keep us posted.
Thank you,
Best RegardsHello Shahin,
good news !!
thanks for updatehave a nice day you and your team
Hello Shahin
i’m facing to another issue : a conflict between Ocean Posts Slider and Timeline Widget For Elementor. Both can’t work together.
Timleline Widget For Elementor (using a slider effect) doesn’t works if Ocean Posts Slider is activated but works when Ocean Posts Slider is desactivated. The problem is i need both plugins.
Maybe it could be a conflict between two calls of JS library…or something like that… ?Do you think your team could fix it ?
Hello @raidje,
We need to know the steps to reproduce.
Would you please provide us with some screenshots or a short video + live URL, and images of the errors you faced step by step?You can upload your files to one of the following online services:
https://postimages.org
https://imgbb.com
https://loom.com
https://drive.google.comAlso, please provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to http://pastebin.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png.
Best Regards
Hello,
here is a link for the video : https://www.cptshautscantons.org/wp-content/uploads/2023/03/vlc-output.mp4
Here the config.
WordPress Environment Home URL: https://www.cptshautscantons.org/ Site URL: https://www.cptshautscantons.org/ WP Version: 6.1.1 WP Multisite: False Aucun Front Page Display: page Front Page: Accueil (#47) Posts Page: Unset WP Memory Limit: 40 Mo WP Upload Limit: 8M WP Debug Mode: False Disabled The Main WP Directory: True Writable The wp-content Directory: True Writable The uploads Directory: True Writable The plugins Directory: True Writable The themes Directory: True Writable Theme Name: OceanWP Child Theme Version: 1.0 Author URL: https://oceanwp.org/ Child Theme: True Parent Theme Name: OceanWP Parent Theme Version: 3.4.2 Parent Theme Author URL: https://oceanwp.org/about-oceanwp/ Server Environment Server Info: nginx/1.20.2 Localhost Environment: False Aucun PHP Version: 7.4.33 PHP Memory Limit: 128 Mo PHP Post Max Size: 8 Mo PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Display Errors: False Disabled MySQL Version: 5.5.68 Max Upload Size: 8 Mo PHP XML: True MBString: True SimpleXML: True Fsockopen/cURL: True SoapClient: True DOMDocument: True GZip: True Zip Archive: True Iconv: True HTTP Requests: True Communication with oceanwp.org: True Active Plugins (20) Akismet Anti-Spam: by Automattic – 5.0.2 Conditional Fields for Contact Form 7: by Jules Colle – 2.3.4 SeedProd - Page d’attente, de mode maintenance, pages d’atterrissage et constructeur de site WordPress: by SeedProd – 6.15.7 Contact Form 7: by Takayuki Miyoshi – 5.7.4 CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8 Download Manager: by W3 Eden Inc. – 3.2.69 Elementor: by Elementor.com – 3.11.5 Essential Addons for Elementor: by WPDeveloper – 5.6.1 Modern Events Calendar Lite: by Webnus – 6.8.25 Ocean Extra: by OceanWP – 2.1.4 Ocean Posts Slider: by OceanWP – 2.0.4 Skyboot Custom Icons for Elementor - Elementor Icons library: by Skybootstrap – 1.0.5 TablePress: by Tobias Bäthge – 2.0.4 Timeline Widget For Elementor: by Cool Plugins – 1.4.1 Wordfence Security: by Wordfence – 7.9.1 Yoast SEO: by L’équipe Yoast – 20.3 WP-Members: by Chad Butler – 3.4.6 WPDM - Elementor: by WordPress Download Manager – 1.2.2 WPDM - Extended Short-codes: by W3 Eden Inc. – 3.0.4 WPForms Lite: by WPForms – 1.8.0.2
It’s difficult for me to provide you an url because the site is not in production yet. But if you really need it i will provide you an access.
Thank you
Hello @raidje,
I fully examined the issue you have raised on this topic with the latest version of your third-party plugin and could not see it on my end.
Then I saw that issue is solved here: https://wordpress.org/plugins/timeline-widget-addon-for-elementor/#developers:~:text=Fixed%3A%20Horizontal%20Timeline%20navigation%20button%20not%20working%20with%20latest%20version.
So, please update your third-party plugin.
Best Regards
Hello Shahin
Effectively, the update of the plugin during the weekend solved that issue.
thank you
- The topic ‘Not Working !’ is closed to new replies.