Title: not working
Last modified: January 9, 2022

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# not working

 *  Resolved [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/not-working-3811/)
 * this plugin doesnt work for me, no error while creating backup or migrating but
   after migrating site settings and file will missing

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Nick](https://wordpress.org/support/users/d4d5bh6/)
 * (@d4d5bh6)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15232264)
 * Thanks Dan for reporting this. Could you please share the logs you get after 
   creating the backup & doing the restore?
 *  Thread Starter [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15232566)
 * Like I said before, I don’t run into difficulties or get any error code or messages,
 * I have tired it on many site, I have even downloaded the first version, I still
   get the same result
 * One thing I noticed is that, when creating backup, it quickly count to 100% then
   return back to 0% and start counting again
 *  Thread Starter [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15232574)
 * This plugin has worked for me before when it newly came out, one problem I encounter
   then was that, while recovering it says unable to connect to port 80, this happens
   whenever I try to move site from one host company to another different hosting
   company
 *  Plugin Author [Nick](https://wordpress.org/support/users/d4d5bh6/)
 * (@d4d5bh6)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15232619)
 * Ok thanks Dan, we’ll investigate
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15238336)
 * Hi [@dan471](https://wordpress.org/support/users/dan471/)
 * My kind apologies for delayed reply, I was a bit busy in the meantime.
 * In particular cases your backup/restore process may be aborted by different plugin
   or your web server. In such cases you probably won’t see any error but more likely
   hanged process.
 * The most common and known issue to me which could be related to your case is 
   security plugins that blocks direct PHP execution. We have two backup methods
   which requires this functionality to not be blocked otherwise it may look like
   you describe your issue.
 * Did you installed some security plugin like WordFence or iThemes Security?
    They
   have this option enabled by default.
 * I’d recommend you to install latest v1.1.9 version of the plugin then reset your
   configuration to most recent defaults. You can do that in “Troubleshooting” section-
   > Advanced Options -> at the very bottom “Reset configuration”.
 * Please do that and let me know if you are able to see any logs during your process.
   Once you receive any, share them with me – they’re very important for me even
   if there is no error.
 * Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15274987)
 * As we didn’t hear any reply in last days.
    I can assume that you resolved the
   issue.
 * Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘not working’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/not-working-3811/#post-15274987)
 * Status: resolved