Support » Plugin: Network Subsite User Registration » Not working

  • Resolved basvweb

    (@basvweb)


    Hello,

    First of all thank you for making this plugin (Network Subsite User Registration) it comes in really handy. But for me the plugin isn’t working, do you know what the problem could be?

    https://www.hifistudio79.nl/
    https://www.ludic-audio.com/

    Both of these domains are linked through multisite but I can only register with website, if I try to register with the same e-mail to the other website it says the e-mail is already registered…

    Kind Regards,
    Bas

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Justin Fletcher

    (@justinticktock)

    Hi @basvweb sorry for the slow response.
    The 2 subsites are on the same Network and so when you register on one you are actually registered on the whole Network. when you attempt to register on the 2nd site you can’t with the same email as you are the same persons but is shouldn’t be failing it should give you the following message…

    “Hi <email>, You have been added to this site under your existing account on the Network. Your current sites on the Network are:
    and this lists the 2 sites ”

    I’ve just tested on your site looks ok to me, I created a new user account and I got the message above after the 2nd registration attempt..

    can you give me the actual steps that you got through to get the message?`

    Thread Starter basvweb

    (@basvweb)

    Hi Justin,

    I know this but that is why I downloaded the ‘Network Subsite User Registration’ plugin. It should make it possibile to register to the other websites with the same Email right?

    Plugin Author Justin Fletcher

    (@justinticktock)

    Yes and after attempting to register on the next Subsite, instead of getting the page saying expect an email for username and password, you get sent to a page showing a list of sites that you now have on the network.

    Thread Starter basvweb

    (@basvweb)

    When I try to register on one of the subsites I get this:

    https://ibb.co/R0X67Fk

    But I should be able to register to:

    https://www.hifistudio79.nl/
    https://www.ludic-audio.com/
    https://www.schiit-europe.com/

    with the same Email Address without getting the error message..

    Plugin Author Justin Fletcher

    (@justinticktock)

    Hi @basvweb just to let you know this is still on my list to review and respond.

    Plugin Author Justin Fletcher

    (@justinticktock)

    Hi @basvweb looking at your image for the registration .. it looks actually like you are using a custom login/register theme/function.. what are you using for this display ?

    Thread Starter basvweb

    (@basvweb)

    Hi @justinticktock

    The websites are made with the Porto Theme.

    Plugin Author Justin Fletcher

    (@justinticktock)

    Hi @basvweb I don’t have a copy of the theme source, so have approached the developers to ask if they can review or provide the theme for me to test against.

    Plugin Author Justin Fletcher

    (@justinticktock)

    Hi @basvweb I’m not getting any response from the ‘Porto Theme’ developers. I’m going to to close this ticket here (you can always come back and reopen if something changes). However, I suggest that you reach out to the ‘Porto Theme’ team to ask them for assistance.

Viewing 9 replies - 1 through 9 (of 9 total)
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