Title: Not working?
Last modified: September 22, 2020

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# Not working?

 *  Resolved [Ruben](https://wordpress.org/support/users/rubenvankempen/)
 * (@rubenvankempen)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/not-working-3391/)
 * Hi there,
 * I just made my first form with the plugin Contact Form by WPForms.
    Building 
   the form goes fine, but the filled forms never comes to my e-mail. I triple checked
   the boxes “send to e-mailadres” and others, but everything seems correct. Filling
   another e-mailadres is not helping.
 * Does anyone know: what do I forget?
 * Ruben
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-working-3391%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/not-working-3391/#post-13449442)
 * Hello [@rubenvankempen](https://wordpress.org/support/users/rubenvankempen/),
 * I’m sorry to hear that you’re having issues with email delivery.
 * To troubleshoot the issue, you can check that your form notification settings
   are configured correctly by following our [tutorial](https://wpforms.com/docs/setup-form-notification-wpforms/).
 * If your notification settings are correct, the issue is likely due to server 
   configuration issues and/or strict email spam prevention settings that are wrongly
   detecting the notification emails as spam.
 * To resolve email delivery issues like this, you can configure a SMTP plugin on
   your site so that emails are sent as authenticated. We have an article with a
   list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.
 * I hope this helps 🙂
 *  Thread Starter [Ruben](https://wordpress.org/support/users/rubenvankempen/)
 * (@rubenvankempen)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/not-working-3391/#post-13455418)
 * Hi Jade,
 * Thanks for your respond.
    I followed the tutorial and everything seems to be 
   correct.
 * I am going to try the recommended SMTP-options. Hopefully one of those will can
   fix the issue.
 * Thanks for your time!
 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/not-working-3391/#post-13473776)
 * Hello [@rubenvankempen](https://wordpress.org/support/users/rubenvankempen/),
 * You’re welcome. Usually, setting up a good mailer using the SMTP fixes the email
   deliverability issue since it makes the emails that go out your site authenticated.
 * I hope one of those SMTP options sort the issue out.
 *  Thread Starter [Ruben](https://wordpress.org/support/users/rubenvankempen/)
 * (@rubenvankempen)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/not-working-3391/#post-13474233)
 * It’s fixed by using Sendinblue, like you recommend on the link you send me.
 * Thanks a lot. I appreciate it!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not working?’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [not working](https://wordpress.org/support/topic-tag/not-working/)

 * 4 replies
 * 2 participants
 * Last reply from: [Ruben](https://wordpress.org/support/users/rubenvankempen/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/not-working-3391/#post-13474233)
 * Status: resolved