Support » Plugin: ShareThis Share Buttons » Not working!

  • The plugin looks interesting and easy to configure, but it’s not working!
    I doesn’t save properly the settings and the icons are not showing!
    Hope it will be fixed.

Viewing 5 replies - 1 through 5 (of 5 total)
  • I meant to write: IT doesn’t save properly the settings…

    Plugin Author ShareThis

    (@sharethis)

    Hi there,

    Thanks for reaching out, I’d be happy to help here!

    Can you please provide me with more information about your issue, for example, some specific URLs which are affected by this, and if you don’t mind some screenshots to review your case and provide you with a solid solution?

    Best,

    Hi,
    thanks for your reply.
    The plugin is not working on the whole public site.
    Now it’s disabled and I’m temporarily using another plugin.
    The admin area is not saving the settings and the preview icons just show only sometimes.
    What’s more I got an alert that I should disable the adblocker. I did it, but it’s the first time a plugin asks to disable the adblocker.

    Here some screenshots:
    https://my.pcloud.com/publink/show?code=XZjzfXXZtsiOslpyJuy12F4GKigCsRR2KqFV
    https://my.pcloud.com/publink/show?code=XZHsfXXZz0jeYfXsajyUpA0T7G6UXXryOcFk

    In the error log I have these messages:

    Warning: array_values() expects parameter 1 to be array, string given in /plugins/sharethis-share-buttons/php/class-share-buttons.php on line 1159

    Warning: array_values() expects parameter 1 to be array, string given in /plugins/sharethis-share-buttons/php/class-share-buttons.php on line 1214

    Notice: Trying to access array offset on value of type null in /plugins/sharethis-share-buttons/php/class-share-buttons.php on line 906

    Plugin Author ShareThis

    (@sharethis)

    Hi there,

    Thank you for your reply

    Many thanks for reaching out and pointing this to us!

    Our engineering team is looking into this right now and I will get back to you as soon as I have an official notice from their end.

    Please do let me know if there is anything else I can help you within the meantime.

    Best,

    Plugin Author ShareThis

    (@sharethis)

    @alexmes Hey sorry for the lack of information.

    We need the adblocker disabled in order for our API calls to work properly for you to configure your share buttons. You can turn it back on if you’re not updating configuration.

    If you do get around to reenabling the plugin shoot me a url so I can verify the issue you’re having. Let me know what you wanna do. Thanks!

    -Scott

Viewing 5 replies - 1 through 5 (of 5 total)
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