Contact Form by BestWebSoft
[resolved] not working (2 posts)

  1. mianel
    Posted 3 years ago #


    I install wordpress 3.5.2 and contact v.3.47. I make a test but is not working, I don't receive any mail. What is the problem?



  2. bestwebsoft
    Plugin Author

    Posted 3 years ago #

    Hello mianel,

    Please follow the instructions below:
    1) Please check the plugin settings
    '/wp-admin/admin.php?page=contact_form.php' => 'What to use?' =>
    change the lines from wp-mail to mail and vice versa.
    2) email messages can be marked as spam on the server. Please choose
    another email instead of the admin's one ('Use this email:' block) -
    for example, gmail or similar. If the message is sent, it means that
    email filtering is set on your server.
    3) Did you get any notifications about new users registration? If not,
    perhaps email sending is not set. if so, you should install an extra
    plugin called WP-mail-SMTP and configure it. Afterwards you should
    send a test email from this plugin and you will see if the plugin logs
    have errors."

    Kind regards,
    Support Team

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