• Resolved Worthdesigning

    (@auntypizza)


    Unfortunately it’s not working for us.

    We have created a role using the plugin User Role Editor and in the General tab the plugin is enabled, Multipliers are left as is, and Per Product is enabled and the role is added in the “Show roles on per product settings” box.

    When I go and set an individual product’s price to a few dollars less and test with a user with that role, the price isn’t less.

    Any idea why it’s not working? Happy to give a login for testing.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • I have just installed the plugin on a test site and set up one Woocommerce product. It doesn’t work there either.

    What does “empty price” mean?

    Plugin Support kenil802

    (@kenil802)

    Hi @auntypizza,

    1. Regarding the price not showing less: I have checked by setting a different price for a user role for one product and it is working fine on our staging site. So, can you please inform me, whether you have set different prices for different user roles for more than one product?

    If yes, then with our lite/free plugin, it is not possible to set this option for more than one product.

    However, this is very much possible with the pro version of our plugin. For any queries related to our pro version, please create a ticket on our ticketing system.

    Link: https://tychesoftwares.freshdesk.com/support/tickets/new

    2. Regarding the ‘Empty Price’ option: This option allows you to display products with no price for specific user roles. For instance, say you don’t want to display the price for the product X when Guest users visit your store. So select Yes in the Make ’empty price’ drop down for Guest role on X product’s Edit page.

    Regards,
    Kenil Shah

    Hi,

    Thanks for the replies.

    The problem could be that the users we are targeting have 2 user roles. Not all of the role-based pricing plugins work in that scenario.

    The only one we got to work was Woocommerce Dynamic Pricing.

    Plugin Support kenil802

    (@kenil802)

    Hi @auntypizza,

    Welcome.

    I have tested our plugin with User Role Editor plugin and found that it is working with one user role and not with the users having 2 user roles. I hope this information is useful to you.

    Let us know if you have any other queries regarding our plugin.

    Regards,
    Kenil Shah

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Not working’ is closed to new replies.