Not working

  • Chrissy

    (@paperkawaii)


    4 years, 11 months ago

    Just installed on fresh wordpress, newest mailpoet.

    It’s simply not working, settings aren’t saving. Multiple errors in the console.

    Main error it gives me is something like ‘please add valid email address to actions’. However cannot save any of the settings. Saving gif just keeps on forever.

    And also
    Error: Syntax error, unrecognized expression: input[id="bounce[address]"

    Hope that this will be fixed soon!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Tikweb Support

    (@abdultikweb)

    4 years, 11 months ago

    Hello,

    We will look into the issue. Thanks

    Tikweb Support

    (@abdultikweb)

    4 years, 10 months ago

    It’s working fine in our side. http://prntscr.com/nuq4zg
    Settings are also saving. Please provide the full console error so that we can debug. Thanks.

    Thread Starter Chrissy

    (@paperkawaii)

    4 years, 10 months ago

    Oh ok, sure, here we are.

    1st console error is 404 not found on /bounce-handler-mailpoet/assets/js/parsley.js.map

    After entering info on first settings page I get

    ‘please set a valid address for actions!’ then it jumps to next settings page, with MailPoet loading thing covering the page, unable to exit.

    and console error:

    Error: Syntax error, unrecognized expression: input[id=”bounce[human_being_forward]” (wp-admin/load-scripts.php)

    Hope that helps 🙂

    laurienzo

    (@laurienzo)

    4 years, 10 months ago

    Same here, just installed.
    It hangs non saving settings.
    I have tried imap, port 143, no ssl.

    Tikweb Support

    (@abdultikweb)

    4 years, 10 months ago

    Hello, thanks for reporting. However settings are saving perfectly in our end. We tested in several WordPress installations and didn’t find any issue of saving. In your case, the plugin might be conflicted with other installed plugins. Please disable other plugins and try again. Also if possible, please share your error logs so that we can debug it easily. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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