Support » Plugin: Strong Testimonials » Not Working

  • Resolved dailycdev

    (@dailycdev)


    The testimonials page used to work but now I get the message…
    No testimonials found. Check your view settings.
    (Only administrators see this message.)

    In the Testimonials page, I have two testimonials that used to show up in the page above but they no longer do so now. Those testimonials are here…
    https://dailycdev.com/wp-admin/edit.php?post_type=wpm-testimonial
    They are called: Increasingly devoted to God through DCD, Website Testimonial and are published.

    I am using the Testimonials_Display View and the Display type, using that shortcode on the page…
    [testimonial_view id=”2″].

    However, it doesn’t work and neither does creating new Views and using its shortcode.
    Is it that this plugin no longer supports the latest version of WordPress?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mplusb

    (@mplusb)

    Hello @dailycdev,

    Could you please edit your View and scroll down to Quantity and add a number there instead of All?
    Instead of this: https://gyazo.com/e3c92d943529e9ba0621c6cfdaa7bf9b
    To change it to this: https://gyazo.com/219cc5e83dc74dfdeb98563ee0e70ad1

    Please let me know if this fixes it.

    Best wishes,
    Mihaela

    llfulkerson

    (@llfulkerson)

    I just tried putting the quantity instead of “all” and it still has a delay before the testimonials display. I love this plugin. Hopefully this issue can be resolved soon. Thanks!

    Plugin Support mplusb

    (@mplusb)

    Hello @llfulkerson,

    Could you please send me your website’s url so I can take a look? The testimonials’ page more specifically.

    Thank you,
    Mihaela

    llfulkerson

    (@llfulkerson)

    Hi Mihaela,

    I use the plugin on several sites. Here are a couple of them:

    https://randyfrazier.com/ (The testimonial widget is on the front page sidebar beneath the NSA logo. The testimonials show after a few seconds of delay, then everything works fine. Here’s the link to the full page of testimonials – https://randyfrazier.com/testimonials. That page works without any issues.

    Here is another site: https://patriciacblake.com. The testimonial widget is in the right-hand side of the footer area. Here is the link to the testimonial page: https://patriciacblake.com/customer-reviews. Again, it works fine – just the scrolling widget has the delay issue.

    Thank you so much for your plugin and your work!
    Linda Fulkerson

    Plugin Support mplusb

    (@mplusb)

    Thank you, Linda!
    It seems to be an issue from our latest update. As a temporary fix you could add this code in Appearance > Customize > Additional CSS and see if this fixes it?

    .strong-content.wpmslider-content {
        min-height: 410px;
    }

    We will be releasing an update addressing this in a day or two. Really sorry for the inconvenience!

    Thank you,
    Mihaela

    llfulkerson

    (@llfulkerson)

    That worked perfectly! Thank you SO much! 🙂

    Plugin Support mplusb

    (@mplusb)

    You’re most welcome! Once again, we are really sorry the inconvenience this caused you!
    In the coming hours, we’ll be releasing an update containing the fix.

    Plugin Support mplusb

    (@mplusb)

    Hello @llfulkerson and @dailycdev

    Just wanted to let you know we released the update.
    We’re really grateful for your patience and understanding during this.

    Warmest regards,
    Mihaela

    P.S.: you can remove that code after the update.

    llfulkerson

    (@llfulkerson)

    Thank you so much for all the hard work on this plugin!

Viewing 9 replies - 1 through 9 (of 9 total)
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