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  • Plugin Author Tatvic


    Hi @mashut,

    Thank you for writing to us!

    We did a quick look of your store & found that since you have Implemented GA Script (UA tag) Via another plugin, you haven’t enabled “Add Global site Tracking Code option” from our plugin.


    Go through the FAQs of our plugin.

    Additionally, you are using the child theme & we have clearly mentioned in the description & FAQs of our plugin that the free version of our plugin is not fully compatible with the child/custom theme.

    Hope this helps!

    Thanks & Regards,

    Thanks for your response. I’ll try to turn it on and test the free version. Unfortunately my theme is using shortcodes…

Viewing 2 replies - 1 through 2 (of 2 total)
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