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  • Plugin Author Tatvic

    (@tatvic)

    Hi @mashut,

    Thank you for writing to us!

    We did a quick look of your store & found that since you have Implemented GA Script (UA tag) Via another plugin, you haven’t enabled “Add Global site Tracking Code option” from our plugin.

    Reason:

    Go through the FAQs of our plugin.

    Additionally, you are using the child theme & we have clearly mentioned in the description & FAQs of our plugin that the free version of our plugin is not fully compatible with the child/custom theme.

    Hope this helps!

    Thanks & Regards,

    Thanks for your response. I’ll try to turn it on and test the free version. Unfortunately my theme is using shortcodes…

Viewing 2 replies - 1 through 2 (of 2 total)
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