Support » Plugin: Popup by Supsystic » Not Working

  • Resolved matthewrd



    I have had the popup plugin working but now it doesn’t. I am using a VPN to see the site from a UK IP and using IP targeting – Show. Countries (United Kingdom). Is there anything particular to what I am doing that will prevent the popup showing?
    Thank you


    Popup does not normally show on my Homepage, just pages past homepage.

    When: When page loads – delay 3
    Close – Click Outside
    Show On – All Pages
    Whom – Everyone
    Show Only – 8 countries including the UK (Europe basically)

    Oh yes.
    And while I am asking
    When I put html code into the ‘Text’ section and save why does this code not save? I am using </br> to define breaks and Line Height. Seem to save Line Height but not </br>

    <p>p.small {<br /> line-height: 0.7;<br />}</p>
    <p>p.big {<br /> line-height: 1.8;<br />}<br /></style>

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    Direct From
    Reflecting Design UK</p>
    Send Us Some Info
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    <span style=”font-size: xx-small; color: #ffffff;”>Ships from Manchester UK</span>

    • This topic was modified 1 year, 6 months ago by matthewrd.
    • This topic was modified 1 year, 6 months ago by matthewrd.
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  • Plugin Author supsystic


    Hello, @matthewrd.

    As I understand, we are already in process of resolving that issues with Popup plugin via our internal support. Let’s figure out mentioned issues there and then I copy the final solution here for other users.

    Plugin Author supsystic


    Hello, Matthew.

    We didn’t hear any news from you for a while. Let us know, is your problem with IP targeting in popup settings solved now?

    Hello Supsystic
    The popup is working.
    I am not sure of the design particularly but I do not want to mess with it as the information is being conveyed.


Viewing 3 replies - 1 through 3 (of 3 total)
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