Title: Not Working..
Last modified: May 8, 2018

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# Not Working..

 *  Resolved [basit06](https://wordpress.org/support/users/basit06/)
 * (@basit06)
 * [8 years ago](https://wordpress.org/support/topic/not-working-2522/)
 * Showing this error when i click amazon button,
 * We’re sorry!
    An error occurred when we tried to process your request. Rest assured,
   we’re already working on the problem and expect to resolve it shortly.
 * Hide Details
    Error Summary 400 Bad Request Unknown client_id Request Details
   client_id=undefined redirect_uri=https%3A%2F%2Fapi-cdn.amazon.com%2Fsdk%2F2018-
   02-08-63k6q26l%2Ftopic.html%3Furi%3Dhttps%253A%252F%252Fimperialrooms.co.uk%252Fnew%
   252Fcheckout%252F%26proxy%3Damazon-proxy-https-api_cdn_amazon_com%26topic%3DODP9S9JDNtBwvOBJ%
   26version%3D1 response_type=token language= ui_locales= scope=payments%3Awidget%
   20payments%3Ashipping_address%20payments%3Abilling_address sandbox=true

Viewing 1 replies (of 1 total)

 *  [xadapter](https://wordpress.org/support/users/xadapter/)
 * (@xadapter)
 * [8 years ago](https://wordpress.org/support/topic/not-working-2522/#post-10257420)
 * Hi,
 * Please make sure you have entered the valid Amazon payment credentials, if you’ve
   entered the live/production credentials you’ll have to use the plugin in live
   mode, if its a test credentials you need to use in Sandbox mode.
 * Regards,

Viewing 1 replies (of 1 total)

The topic ‘Not Working..’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/payments-gateway-amazon-woocommerce_0171a9.
   svg)
 * [Amazon Payment Gateway for WooCommerce](https://wordpress.org/plugins/payments-gateway-amazon-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/payments-gateway-amazon-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/payments-gateway-amazon-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/payments-gateway-amazon-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/payments-gateway-amazon-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/payments-gateway-amazon-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [xadapter](https://wordpress.org/support/users/xadapter/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/not-working-2522/#post-10257420)
 * Status: resolved