Support » Plugin: GetResponse for WordPress » Not working

  • clementine_kruczynski

    (@clementine_kruczynski)


    Couldn’t even try the plugin, each time I am trying to put the GetResponse API key I got a message: Settings error SSL certificate problem: unable to get local issuer certificate.

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  • Plugin Author GetResponse

    (@getresponse)

    Thank you for contacting GetResponse.

    The error is generated by problems with CA certificates on your server. Please find an instruction how to update the CA certificates in the cURL manual:

    https://curl.haxx.se/docs/sslcerts.html (point 5 in Certificate Verification section)

    Please note that this is not a matter of certificate on your web page, but updating certificate authority (CA certificates) on your server. Please report this issue to you hosting company and tell ask them to update-ca-certificates.

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