Title: not working
Last modified: March 16, 2018

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# not working

 *  [kyliew](https://wordpress.org/support/users/kyliew/)
 * (@kyliew)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/)
 * I can’t get my popup to show on my website. It will only show up during a preview
   when I click on Preview post and it then shows the popup text in the background
   not any of the pages from my website. Please help, I love this plugin – but can’t
   get it to work.
 * Kyles
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-working-2476%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Damian](https://wordpress.org/support/users/timersys/)
 * (@timersys)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10094881)
 * Hi Kyles,
    sorry for the delay. Which display rules are you using? Are you using
   test mode?
 *  Thread Starter [kyliew](https://wordpress.org/support/users/kyliew/)
 * (@kyliew)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10094954)
 * Awww, thanks so much for getting back to me. I really appreciate it. I had to
   deactivate your beautiful plugin as I just couldn’t get it to work on my site.
   I really loved it though, it’s so customizable – and FREE! WOW! Yes I was using
   the test mode though so am not sure what was going on. Perhaps a need for cookie
   clearing on my browser???
 *  Plugin Author [Damian](https://wordpress.org/support/users/timersys/)
 * (@timersys)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10094962)
 * If you were using test mode and logged as an admin you should see the popup unles
   the display rules chosen where preventing it to show.
    I would need to know which
   rules or see the popup in action
 *  Thread Starter [kyliew](https://wordpress.org/support/users/kyliew/)
 * (@kyliew)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10094970)
 * Let me activate it again and get back to you in a sec…
 *  Thread Starter [kyliew](https://wordpress.org/support/users/kyliew/)
 * (@kyliew)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10095022)
 * I worked it out – I had the display settings wrong!!! Yay! I will keep using 
   your plugin now. Thanks sooooooo much. It’s a joy to get help when you really
   need it and to see you have so much pride in your work. Thanks so much again 
   Damian. Best of luck to you!!!I will definitely recommend your plugin to others!
 *  Thread Starter [kyliew](https://wordpress.org/support/users/kyliew/)
 * (@kyliew)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10095037)
 * Just while I have your attention – is there a way to add an upload button to 
   a popup?
 *  Plugin Author [Damian](https://wordpress.org/support/users/timersys/)
 * (@timersys)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10096183)
 * Hi [@kyliew](https://wordpress.org/support/users/kyliew/),
    it all depends on
   the upload plugin or script that you are using. But if works with a shortcode
   you should be able to use it. At least while disabling ajax mode every shortcode
   it’s compatible
 * If you like the plugin / support please [leave a short review](https://wordpress.org/support/view/plugin-reviews/popups?filter=5).
   It’s a tremendous help for us!
 * Thanks
 *  [stasiomarco](https://wordpress.org/support/users/stasiomarco/)
 * (@stasiomarco)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10105167)
 * Il plugin mi piace ma non riesco ad impostare
    vorrei far vedere il plugin a 
   tutti e ogni volta che entrano nella home page del sito quale regole devo usare?
    -  This reply was modified 8 years, 1 month ago by [stasiomarco](https://wordpress.org/support/users/stasiomarco/).

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/popups_efeef0.svg)
 * [Popups - WordPress Popup](https://wordpress.org/plugins/popups/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popups/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popups/)
 * [Active Topics](https://wordpress.org/support/plugin/popups/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popups/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popups/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [stasiomarco](https://wordpress.org/support/users/stasiomarco/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/not-working-2476/#post-10105167)
 * Status: not resolved