Title: Not working
Last modified: August 20, 2016

---

# Not working

 *  Resolved [Handoko](https://wordpress.org/support/users/handoko-zhang/)
 * (@handoko-zhang)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/not-working-197/)
 * Sorry to say not working. Actually it works, but sometimes it doesn’t.
 * I’ve done several tests:
 * If when editing posts, click “**Add Media**” > “**Upload Files**” > “**Select
   Files**” then it works. The files really resized.
 * But if click menu > “**Media**” > “**Add New**” then it does not work.
 * I tested on online **multisite** WordPress **3.5.1** + Resize images before upload
   version **1.3** using **Opera** 12.14 (Linux).
 * [http://wordpress.org/extend/plugins/resize-images-before-upload/](http://wordpress.org/extend/plugins/resize-images-before-upload/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [WPsites](https://wordpress.org/support/users/wpsites/)
 * (@wpsites)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/not-working-197/#post-3541027)
 * I’ve just uploaded a new version which uses cleaner code (removed 50% or more
   JS) and it’s now hooking into some slightly different actions/filters that should
   be more reliable than before.
 * Make sure you have no old cached JS files when you try the plugin again.
 * Make sure in your settings->media the large image size is what you are expecting
   the images to resize to. I just spent an hour plus debugging an issue with this
   plugin when the problem was down to my media settings having a large image size
   of 5000×5000 which would explain why my images weren’t being resized to 1000×
   1000 as I was expecting.
 * Let me know how you get on.
 *  Thread Starter [Handoko](https://wordpress.org/support/users/handoko-zhang/)
 * (@handoko-zhang)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/not-working-197/#post-3541028)
 * Thank you for the update.
 * Test results:
 * – On Firefox, it works perfectly.
 * – Opera (Linux), it works perfectly only if I enable “**Do not force the Flash
   uploader for non Chrome/Firefox browsers**“.
 * – Opera (Linux) **without** enable the checkbox, it works only on editing posts,
   not working on Media upload (menu > Media > Add New).
 * I think it is perhaps Opera is the one should be blamed not this plugin. Consider
   this topic as resolved.
 *  Plugin Author [WPsites](https://wordpress.org/support/users/wpsites/)
 * (@wpsites)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/not-working-197/#post-3541034)
 * I’ve updated the supported browser query the plugin does to now include Opera
   so as long as you are using the most recent version of Opera it should work. 
   I think it’s only the older version of Opera with issues due to not giving access
   to the uploading files.
 *  Thread Starter [Handoko](https://wordpress.org/support/users/handoko-zhang/)
 * (@handoko-zhang)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/not-working-197/#post-3541035)
 * Perfect!
 * Downloaded and tested. I works! Both Opera and Firefox. Thank you very much.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/resize-images-before-upload_ffffff.
   svg)
 * [Resize images before upload](https://wordpress.org/plugins/resize-images-before-upload/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/resize-images-before-upload/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/resize-images-before-upload/)
 * [Active Topics](https://wordpress.org/support/plugin/resize-images-before-upload/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/resize-images-before-upload/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/resize-images-before-upload/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Handoko](https://wordpress.org/support/users/handoko-zhang/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/not-working-197/#post-3541035)
 * Status: resolved