Title: Not working
Last modified: September 3, 2016

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# Not working

 *  [Scan Protector](https://wordpress.org/support/users/davidbuddy/)
 * (@davidbuddy)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-working-1672/)
 * Hello
 * I would love to use the plug-in, but I can’t create email templates.
    If you 
   need support it will cost $60 a year.
 * Thanks
    Dave

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [wpsupport.io](https://wordpress.org/support/users/wpsupportio/)
 * (@wpsupportio)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-working-1672/#post-8079731)
 * Hi Dave, Can you pls tell us what the version of woocommerce and wordpress you
   are using?. Also have you used the latest version of this plugin?
    Also, can 
   you tell me what are the fields you filled to add template?
 *  Thread Starter [Scan Protector](https://wordpress.org/support/users/davidbuddy/)
 * (@davidbuddy)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-working-1672/#post-8079732)
 * WordPress 4.4.2
 * Fresh download of wc abandoned cart today.
 * Thanks
    Dave
 *  Plugin Author [wpsupport.io](https://wordpress.org/support/users/wpsupportio/)
 * (@wpsupportio)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-working-1672/#post-8079735)
 * Hi Dave,
 * We are looking into this. Will post you shortly. But can you pls tell us more
   detail on reproducing the issue. Have you installed in fresh installation of 
   wordpress site or in existing site with some other woocommerce related plugins?
 * Thanks
 *  Plugin Author [wpsupport.io](https://wordpress.org/support/users/wpsupportio/)
 * (@wpsupportio)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/not-working-1672/#post-8079767)
 * We have fixed this. Can you pls test and let us know if something to improve.
   Your ideas are most welcome.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wc-abandoned-cart-failed-payment-
   recovery_f9ebbd.svg)
 * [WC Abandoned Cart Recovery](https://wordpress.org/plugins/wc-abandoned-cart-failed-payment-recovery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-abandoned-cart-failed-payment-recovery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [wpsupport.io](https://wordpress.org/support/users/wpsupportio/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/not-working-1672/#post-8079767)