Title: Not Working
Last modified: August 24, 2016

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# Not Working

 *  Resolved [FBF](https://wordpress.org/support/users/fbf/)
 * (@fbf)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/)
 * Hi,
 * I’m new to all of this and i just installed and activated the Sensible Theme.
   
   I followed the tutorial provided in the theme details but i couldn’t get the 
   customization page to show any options or a preview of the site. I’m really very
   new to this, but i’ve been searching for solutions everywhere and it shoulb be
   really simple… anyway
 * Any suggestion of what i might be doing wrong?
 * Thank you in advance!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Theme Author [modernthemesnet](https://wordpress.org/support/users/modernthemesnet/)
 * (@modernthemesnet)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030174)
 * FBF,
 * Here is a link to our docs and tutorials for the sensible theme. It should be
   enough to help you get your site up and running:
    [http://modernthemes.net/documentation/sensible-documentation/](http://modernthemes.net/documentation/sensible-documentation/)
 * Thanks!
 *  Thread Starter [FBF](https://wordpress.org/support/users/fbf/)
 * (@fbf)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030188)
 * Hi,
 * I’m sorry to insist. I did everything described in the Sensible Theme Customizer
   Setup. It doesn’t work. i created a another page with the “Home Page” Setup. 
   Open the customize option and no options or preview appear.
 * In the documentation doesn’t address any issues so i couldn’t resolve the problem…
   
   Do you have any suggestions?
 * Thanks!
 *  Thread Starter [FBF](https://wordpress.org/support/users/fbf/)
 * (@fbf)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030227)
 * Apparently it’s a browser problem… In chrome nothing shows up in the customize
   option. In firefox it works.
    I have no idea why
 *  Thread Starter [FBF](https://wordpress.org/support/users/fbf/)
 * (@fbf)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030229)
 * Ok Forget that.
    It just happened in Firefox too… I was working fine. i closed
   firefox, opened it after a while and now the customize options are gone. It only
   show the first info, “you are customizing….”
 * I love the theme but if i can’t use it wi’ll have to change sooner or later… 
   i relly don’t want to. it’s the best looking theme i’ve found!
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030231)
 * Try clearing the cache on your browser(s) and any caching plugins you might have.
   IF that doesn’t work, try deactivating any plugins you have to see if any are
   causing that problem.
 *  Thread Starter [FBF](https://wordpress.org/support/users/fbf/)
 * (@fbf)
 * [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030246)
 * Thanks,
 * It’s working now! I think it was probably caused by the Advanced Custom Fields
   plugin. but, then again, i don’t know enough to tell.
 * Thanks for your help! really enjoying the theme.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Not Working’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/sensible-wp/1.3.1/screenshot.png)
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 * 6 replies
 * 3 participants
 * Last reply from: [FBF](https://wordpress.org/support/users/fbf/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/not-working-1152/#post-6030246)
 * Status: resolved