Title: Not working :( Last modified: August 22, 2016 --- # Not working :( * Resolved [jtmf](https://wordpress.org/support/users/jtmf/) * (@jtmf) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-working-1096/) * Hello, * I am bit newbie with wordpress. Just started to use it very recently. * I really need this pluggin in my website. I was able to input the keywords and select them in one of my posts. Unfortunately, the tooltip is not appearing. * How should I proceed? * Thanks! * [https://wordpress.org/plugins/bluet-keywords-tooltip-generator/](https://wordpress.org/plugins/bluet-keywords-tooltip-generator/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875093) * Hello Jtmf please make sure that the _POST_ and the _PAGE_ check-boxes are checked on the settings menu of KTTG * Thread Starter [jtmf](https://wordpress.org/support/users/jtmf/) * (@jtmf) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875095) * Hello! * Thank you for the fast reply. * I have already activated that option however it is not working yet. * I am using a custom theme. Do you think that it is because of that? Do I need to change somehting in the theme? * Thanks! * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875101) * ok can you give me the URL of your site ? * Thread Starter [jtmf](https://wordpress.org/support/users/jtmf/) * (@jtmf) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875103) * just sent you an email regarding this question. Is it possible to discuss through there? * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875104) * ok I saw your message an I’m ready to help 🙂 * [miticamaximus](https://wordpress.org/support/users/miticamaximus/) * (@miticamaximus) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875346) * Hello, I use WordPress 4.2.2 and installed this plugin: Keywords ToolTip Generator v 2.5.7. I have the following problem: I have not active after installation Butot the “Save Settings” I do not understand what reason does not appear. If you know the problem help me solve the problem. * [https://onedrive.live.com/redir?resid=231270ae0f783f22!57825&authkey=!AKmTXSOxHq3vgWI&v=3&ithint=photo%2cpng](https://onedrive.live.com/redir?resid=231270ae0f783f22!57825&authkey=!AKmTXSOxHq3vgWI&v=3&ithint=photo%2cpng) * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875347) * Hi miticamaximus * ok it seems like a javascript issue * **1st solution** : reload the page with the shift button : **Shift+F5** * **2nd one** : deactivate all the plugins except KTTG and check, so we can know if another plugin is responsible for that * if this do not solve the problem please inspect the page and make a snapshot for the console window * [miticamaximus](https://wordpress.org/support/users/miticamaximus/) * (@miticamaximus) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875348) * Hello, Thank you for your answer. I followed the Shift + F5 4 times I applied and got the window button “Save Settings”. I made changes, I clicked “Save Settings” and save was made. But I arrived at the same point where I can not see and the“ Save Settings”. I tried to apply the procedure Shift + F5 to no avail. I almost stuck with too many attempts host Shift + F5. Your plugin is great but could be greatly improved with features that would complete what you start in this release. I have an idea on how to improve but do not know how you’re open for discussion. * Thanks! * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875349) * Hi again * I’m concentrated on improving KTTG and I am open for discussion * so you ideas are welcome, you can write theme here or on my forum SUGGESTIONS on this link : [http://www.blueskills.net/forums](http://www.blueskills.net/forums/) * [miticamaximus](https://wordpress.org/support/users/miticamaximus/) * (@miticamaximus) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875350) * Hello, * I got the following error in the window “Settings” Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 271,633 bytes) in /home/ localhost/public_html/mysite/wp-includes/wp-db.php on line 1393 * on line 1393 is this: mysql_free_result( $this->result ); * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875351) * Hello do you use the last version 2.5.7 ? is the pro version is activated ? if so, deactivate the pro version and see what you get * [miticamaximus](https://wordpress.org/support/users/miticamaximus/) * (@miticamaximus) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875354) * Hello, I installed 2.5.7 free version. I use the free version. I dont have a pro version. * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875355) * do the problem remains ? * [miticamaximus](https://wordpress.org/support/users/miticamaximus/) * (@miticamaximus) * [11 years, 2 months ago](https://wordpress.org/support/topic/not-working-1096/#post-5875357) * Bonjour, * I installed 2.5.7 free version. * recevoir le message d’erreur suivant: * Fatal error: Maximum execution time of 30 seconds exceeded in /home/local/public_html/ localhost/wp-content/plugins/bluet-keywords-tooltip-generator/index.php on line 349 * Vous savez ce qui peut fie? * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 1 month ago](https://wordpress.org/support/topic/not-working-1096/#post-5875360) * sorry for the delay Miticamaximus please try to update to 2.6.0 to solve this Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Not working :(’ is closed to new replies. * ![](https://ps.w.org/bluet-keywords-tooltip-generator/assets/icon-256x256.jpg? rev=1277221) * [Tooltipy (tooltips for WP)](https://wordpress.org/plugins/bluet-keywords-tooltip-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/bluet-keywords-tooltip-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/) * [Active Topics](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/reviews/) * 15 replies * 3 participants * Last reply from: [Jamel.Z](https://wordpress.org/support/users/lebleut/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/not-working-1096/#post-5875360) * Status: resolved