• Resolved kithuidigiec

    (@kithuidigiec)


    Hello,

    The plugin does not work properly in WordPress Multisite. It’s only working on the Main site, on the other sites it doesn’t load the plugin correctly.

    Any solution? Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Dear @kithuidigiec ,

    Thanks for getting in touch and for reporting the issue.
    This is to inform you, that the issue will be solved during the next update.
    We will inform you, as soon as we will have any news on this.
    Meanwhile, please, try to reinstall the plugin to every website of the multisite separately like this:

    1. Please, navigate to the Settings section of the Popup Builder plugin:
    https://prnt.sc/vht1sj
    2. Uncheck the ”Delete popup data” option and make sure to click on the ”Save Changes” button:
    https://prnt.sc/vht1i2
    This step is a must, in case you don’t want to lose all the popup data you have.
    After, please, deactivate and delete the current version of the Popup Builder Plugin and install and activate it again:

    [How to Install the Popup Builder Plugin](https://help.popup-builder.com/en/article/how-to-install-the-popup-builder-plugin-1hoof9z/).

    Please, let us know if that helped.

    Dear @kithuidigiec ,

    Hey there!
    Hope you are fine.
    This is to inform you, that the issue with the multisite is solved now.
    Please, update the plugin to the latest 3.72 version and check again.
    Let us know about the results, please.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘not work properly in WordPress Multisite’ is closed to new replies.