@54dm
Sorry you’re having difficulties, I’m sure we can this resolved.
It sounds like an issue with the Trigger itself. If you’re not already, make sure you’re updated to the latest version of Popup Maker and check out this troubleshooting guide so we can eliminate common issues, then let us know what you find out.
Thank you for being patient.
Thread Starter
54dm
(@54dm)
Dear technical support staff!
Please help in this issue:
The pop-up windows do not work either on the trigger or at the click of a button.
I read your recommendations for correcting mistakes, nothing helped.
I have errors in the console:
Uncaught Error: Syntax error, unrecognized expression: #menu-%d0%b3%d0%bb%d0%b0%d0%b2%d0%bd%d0%be%d0%b5-%d0%bc%d0%b5%d0%bd%d1%8e
at Function.fa.error (jquery.js?ver=1.12.4:2)
at fa.tokenize (jquery.js?ver=1.12.4:2)
at fa.select (jquery.js?ver=1.12.4:2)
at Function.fa (jquery.js?ver=1.12.4:2)
at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2)
at n.fn.init.find (jquery.js?ver=1.12.4:2)
at n.fn.init.a.fn.find (jquery-migrate.min.js?ver=1.4.1:2)
at a.fn.init.n.fn.init (jquery.js?ver=1.12.4:2)
at a.fn.init (jquery-migrate.min.js?ver=1.4.1:2)
at n (jquery.js?ver=1.12.4:2)
at ZerifSubmenuOrientation.make_magic (zerif.js?ver=20120206:796)
at ZerifSubmenuOrientation.init (zerif.js?ver=20120206:776)
at new ZerifSubmenuOrientation (zerif.js?ver=20120206:761)
at HTMLElement.<anonymous> (zerif.js?ver=20120206:829)
at Function.each (jquery.js?ver=1.12.4:2)
at a.fn.init.each (jquery.js?ver=1.12.4:2)
fa.error @ jquery.js?ver=1.12.4:2
fa.tokenize @ jquery.js?ver=1.12.4:2
fa.select @ jquery.js?ver=1.12.4:2
fa @ jquery.js?ver=1.12.4:2
a.find @ jquery-migrate.min.js?ver=1.4.1:2
find @ jquery.js?ver=1.12.4:2
a.fn.find @ jquery-migrate.min.js?ver=1.4.1:2
n.fn.init @ jquery.js?ver=1.12.4:2
a.fn.init @ jquery-migrate.min.js?ver=1.4.1:2
n @ jquery.js?ver=1.12.4:2
ZerifSubmenuOrientation.make_magic @ zerif.js?ver=20120206:796
ZerifSubmenuOrientation.init @ zerif.js?ver=20120206:776
ZerifSubmenuOrientation @ zerif.js?ver=20120206:761
(anonymous) @ zerif.js?ver=20120206:829
each @ jquery.js?ver=1.12.4:2
each @ jquery.js?ver=1.12.4:2
$.fn.zerifsubmenuorientation @ zerif.js?ver=20120206:826
(anonymous) @ zerif.js?ver=20120206:749
i @ jquery.js?ver=1.12.4:2
fireWith @ jquery.js?ver=1.12.4:2
ready @ jquery.js?ver=1.12.4:2
K @ jquery.js?ver=1.12.4:2
(index):538 GET http://himchist54.ru/wp-content/uploads/2016/09/hallo.jpg net::ERR_NAME_NOT_RESOLVED
When I tried the trigger test, the window opens, but nothing new happens in the console, the same error is displayed.
Sorry for my english, I’m using Google translator.
site: http://www.химчист54.рф
site in punycode: xn--54-vlcat5ahtu.xn--p1ai
@54dm
Resolving those errors will likely fix your issue. I’ll have our Lead Dev @danieliser offer his advice as soon as possible.
Thank you for being patient.
@54dm – I believe we already worked out that the issue seems to be related to your theme “zerif-lite”. This is a duplicate of one of our email based tickets.
Closing this for the time being.
Thread Starter
54dm
(@54dm)
Good afternoon, solved the problem in the forum thread Zerif Lite.
Thank you for your help.
Here’s the solution:
_______________________
Hi,
You give the name of Menu in Russian at Admin > Appearance > Menus > Menu Name > You inserted the Russian Name that have special characters. These special characters created the syntax error with Jquery so all javascript code failed due to this. Failing the javascript became the reason to failure modal popup code.
There is another fix to this issue if use English Name in Admin > Appearance > Menus > Menu Name . Try this and remove my code as i suggested in previous reply.
I want to fix in technical way so i gave you code.
_______________________
