Support » Plugin: WooCommerce Multilingual & Multicurrency with WPML » Not usable without WPML paid license

Not usable without WPML paid license

  • Anonymous User 20480374

    (@anonymized-20480374)


    3 months, 2 weeks ago

    WPML is the worst paid plugin i’ve encountered.

    1. It’s slow, but they say it’s not, but they lie since each language double the SQL queries.

    I’ve memcached and all caches enabled even some customers are in Siteground, but your plugin continues to make 3x queries, one per each language, so a product page that usually takes 300 queries with WPML and two additional languages it needs 900 queries.

    2. Have a lot of terrible SEO bugs.

    It allows to have both folder and query string, that is terrible even you published a workarround without solving the issue

    3. If you use a reseller account you cannot ask to solve the bugs they create.

    If you want to report a bug it’s impossible without the main account, even if you pay.

    So is a terrible plugin.

    • This topic was modified 3 months, 2 weeks ago by Anonymous User 20480374.
Viewing 1 replies (of 1 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    3 months, 2 weeks ago

    Hey there,

    We are sorry about your experience with WPML; WPML is used by over 1 million sites every moment, and we do everything to help each site owner have the smoothest path to a multilingual WordPress site.

    As for the issues:

    • I am not sure what you mean by a “reseller account” since we sell WPML only directly through WPML.org, and each client has full access to updates and our support.
    • We have a 12-month’s performance guarantee, it’d be great if you could report the performance issue you found in our support so we’ll try and fix it for you.
    • We are 100% compatible with significant SEO plugins – if you have found a new bug, we’d fix it immediately, again please head to our professional support so we can debug and fix it (we can not provide this kind of premium support here because of the platform limitations).

    If you open a ticket reporting the issues in our professional support forum, please paste the link here so we can make sure it’s prioritised – support is essential to us.

    Regards

Viewing 1 replies (of 1 total)
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