Not usable for me; customer support wanting

I’m in Hong Kong, default pricing for store is Hong Kong dollars.
Imported products, and prices changed from US dollars on Yoycol to HK dollars on my store – same numbers [18, say], but meant prices to around 1/8 of what they should be!
Also frustrating it seemed product price had to include shipping price [to US/Europe]; I had chosen Yoycol partly for free shipping in China, so lower prices to customers I thought [actually more expensive to HK I then found]; important to me to show product price, plus a shipping cost.

I tried customer service, but no real understanding; not sure if a chatbot involved largely/wholly. Also default messages about delay as in different time zone; not so for me unless their customer service is outside China.

So it seems they are geared towards foreign customers only being in US/Europe; and even then perhaps they haven’t really got their act together. Hope people find products are better than this experience!

[I gave two stars as products did import; may suit someone in target market]