Not up to Scratch

  • Andrew Ivey

    (@andrewivey)


    1 month, 2 weeks ago

    I use the Thrive Themes product, Thrive Automator. It’s great. But Thrive took the decision to sunset Automator and plug their sister product Uncanny Automator instead. However, using Uncanny Automator is uncannily like going back in time to a place of deficient plugins that promise everything and deliver nothing. Uncanny Automator is cumbersome, awkward and seemingly incapable of integrating with WordPress and Thrive Apprentice. It’s little short of a disaster substitute for the cleverness and subtlety of Thrive Automator. Expect to waste time trying to get it to work functionally.

Viewing 1 replies (of 1 total)
  • Plugin Support Ken Young

    (@uncannyken)

    1 month, 1 week ago

    Hi Andrew, thanks for the feedback.

    We did a lot of work to make sure Uncanny Automator worked well with Thrive products. However, the specific workflow you are trying to build that bridges two sites and involves Thrive Apprentice may well have been easier to build with Thrive Automator; we unfortunately did not optimize for site-to-site workflows when expanding our Thrive compatibility. That said, many users have had great success with Uncanny Automator, including the vast majority that have left a review.

    We’ve been working with you via our support system, as the site-to-site workflow you are having trouble with is a feature of Uncanny Automator Pro, the paid version of Uncanny Automator. We’ve offered to make changes to the plugin if necessary to support your workflow. And although you’re outside of the 14-day refund window, if you prefer, we’re also happy to make an exception to that policy as we want to make sure you’re fully satisfied.

    Please let us know, either or via our help desk system.

Viewing 1 replies (of 1 total)

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