Support » Plugin: Popups for Divi » Not triggering, Storefront theme with Divi Builder plugin

  • Resolved sevans917

    (@sevans917)


    Hi, do I need to add any JS snippets to get your popups plugin to work when using Storefront theme (woocommerce) and Divi Builder plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Philipp Stracker

    (@strackerphil-1)

    Hi @sevans917

    I am not aware of any compatibility issue between Storefront/Divi Builder and Popups for Divi. Do you want to share an URL to a sample page where you try to get the popup to work?

    I do not have the Storefront theme installed, and this sounds more like a configuration issue. So I would love to first have a brief look at your website before installing Storefront and Divi Builder on a new local site… I hope you understand 😉

    When it’s a configuration issue, we’ll get it sorted. Otherwise, when there’s a compatibility issue, I’ll set up a test site locally to fix the problem.

    Thanks for your reply here. Philipp

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    Hi @sevans917

    In case you still need help here, please send me a short email with a link to your Storefront webpage that has the Popup. This helps me to reproduce the problem on my local environment – or to give you a hint on how to configure your Popup/Trigger.

    Otherwise, I’ll close this thread next week (but you can always create a new thread when the issue re-appears later).

    Thanks, Philipp 🙂

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    I’m marking this thread as resolved for the moment.

    Please let me know in case you need help with the Popups for Divi plugin in the future, or the issue re-emerges by creating a new thread.

    Thanks and have a great day! Philipp 🙂

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