Not tracking

  • Resolved herrb1

    (@herrb1)


    10 years, 7 months ago

    I am a transplant from Woopra. Yesterday I got a trial, got it set up and it started tracking . It went from 8 AM to about 4 PM then it just quit tracking. Well let me say it stopped creating data. I can still see when people are on the site with the little counter bottom right, but there are no stats on the charts.

    This morning I got a full account ($14.99) it says I have had no visitors and I know for a fact I have had. This is a WordPress blog. I just added my IDs and then I thought the rest was automatic http://www.beyondessential.com

    http://wordpress.org/plugins/clicky-analytics/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Alin Marcu

    (@deconf)

    10 years, 7 months ago

    Go to settings, clicky analytics and enable tracking!

    Thread Starter herrb1

    (@herrb1)

    10 years, 7 months ago

    It is enabled. But just noticed it is again tracking, started tracking at 8 AM, same time as yesterday?? Is there a time setting for when it tracks?

    Plugin Author Alin Marcu

    (@deconf)

    10 years, 7 months ago

    No, this is impossible. Are you sure you have traffic during that time.

    Thread Starter herrb1

    (@herrb1)

    10 years, 7 months ago

    Absolutely sure I had traffic. I am still watching it with Woopra and my Performance program which have been running when Clciky was tracking and when it is not.
    I can see them in my visitors log, all of their actions, but in the summary Basics and the graph on the dashboard, it only show from about 8 AM on. Is there a way I can send you a screenshot?

    Plugin Author Alin Marcu

    (@deconf)

    10 years, 7 months ago

    Use my forum http://forum.deconf.com/en/wordpress-plugins-f182/ and PM me or attach the screenshot to a post.

Viewing 5 replies - 1 through 5 (of 5 total)
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