Title: Not tracking data
Last modified: July 25, 2017

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# Not tracking data

 *  Resolved [ographix](https://wordpress.org/support/users/ographix/)
 * (@ographix)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/not-tracking-data-2/)
 * Hi there,
 * We been finding the ecommerce Tracking has not been working on our clients website.
   backcentre.com.au
 * Ive been finding order value is a different amount in google analytics then Woocommerce.
 * How can we test to see if the tracking is working properly?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/not-tracking-data-2/#post-9348593)
 * Hi,
 * Thank you for contacting us!
 * We did a quick look of your store & found that our plugin is working well on 
   your store up to “checkout” page. However, we are unable to test it the “Thank
   you” page of your store due to payment methods.
 * We would like to learn from you if Autoreturn for Payment methods is configured?
    - If a user completes the transaction via a 3rd party payment gateway and is
      not redirected back to your store’s thank you page, our plugin will not be
      able to send the transaction data.
    - Go through PayPal documentation & WooCommerce documentation (in case you haven’t
      referred) on understanding & setting up Auto Return
    - .
 * Additionally, share view level access of your analytics account at **analytics2(
   at)tatvic(dot)com** so we can verify the same.
 * Hope to hear you soon!
 * Thanks & Regards!
 *  Thread Starter [ographix](https://wordpress.org/support/users/ographix/)
 * (@ographix)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/not-tracking-data-2/#post-9351571)
 * Hi, Yesterday I reconfigured the auto return url. I then did a test purchase.
   I just check this morning and no revenue is showing in Google Analytics.
 * Do I have to wait longer?
 * I have enable view level access. please review.
 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/not-tracking-data-2/#post-9352091)
 * Hi,
 * Thank you for sharing access!
 * We request you to contact us at **analytics2(at)tatvic(dot)com** s owe can assist
   your further regarding your query.
 * Hope to hear you soon!
 * Thanks & Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not tracking data’ is closed to new replies.

 * ![](https://ps.w.org/enhanced-e-commerce-for-woocommerce-store/assets/icon-256x256.
   gif?rev=2708061)
 * [Conversios: Google Analytics (GA4), Google Ads, Conversion and Analytics Tracking for Multi-Channels](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/)
 * [Active Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Conversios](https://wordpress.org/support/users/tatvic/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/not-tracking-data-2/#post-9352091)
 * Status: resolved