Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support KaineLabs Team

    (@kainelabsteam)

    Hello @victrixmlg,

    Hope you are doing good.

    Thanks for using our plugin.

    Yes, the current version is compatible with the last WordPress version.

    Can you please let me know which changes you made that are not working, so I can have a clear idea to help you solve this problem πŸ™‚

    Best Regards, KaineLabs Team.

    Thread Starter victrixmlg

    (@victrixmlg)

    My redirect page is not working after signing in. It brings the user to the Home page as opposed to the Timeline page that I have it set up for BuddyPress. It also displays the Login/Register Menu after signing in instead of the Logged In Menu that used to be displayed after signing in.
    The custom Login page is also fluky. Users are unable to sign in through Youzify’s Custom Login page and it only works with signing in through the WordPress sign in page.
    The Plugin information also says that it is compatible with WordPress versions up to 5.6.2 and I believe the current WordPress version is at 5.7. Maybe you can help clarify why I might be running into these issues though. Also thank you for the quick response.

    Plugin Support KaineLabs Team

    (@kainelabsteam)

    Hello @victrixmlg,

    Thanks for your reply!

    Please I would like to know few things about your installation.

    1. Are you using any membership other than Youzify or security plugins?

    Did you set the redirection using our own settings like in this topic below?

    https://kainelabs.ticksy.com/article/15023

    2. It also displays the Login/Register Menu after signing in instead of the Logged In Menu that used to be displayed after signing in.

    – If you disabled Youzify is that menu works normally? as if you added our own login page to your site navigation it should be changed to the “logout” button after login. In case you wanna create a user menu using the Youzify Plugin please check this topic below:

    https://kainelabs.ticksy.com/article/13306/

    3. For the custom login page, can please send me the link to that page, and subscriber account details to test login with.

    4. For the lasting version notice don’t worry it’s because we still just didn’t change the version number. We will change it right now.

    You are welcome.

    Waiting for your reply.

    Best Regards, KaineLabs Team.

    Plugin Support KaineLabs Team

    (@kainelabsteam)

    Hello @victrixmlg,

    Hope you are doing well.

    I will mark this topic as resolved. But once you get back to me we will change its status till we solve it πŸ™‚

    I’ll be waiting for your reply.

    Best Regards, KaineLabs Team.

    userkk2

    (@userkk2)

    Hi there. I’m having almost the same issues. I’m currently using the free version because I want to see how it works first. The main issue is the login page. there are two default options for log in and register at the primary menu, these options are not pages because the only menu I use is currently empty, so I think is a default option for either youzify or buddypress plugin. When clicking register from primary header it shows the sign up and login options, but then when login clicking the “login” header option it redirects to wordpress login box, and when clicking login from the sign up box it shows the empty log in page. I tried all the solutions that you previously gave but still redirecting to wordpress login box.
    The other issue is that I don’t see the option to make it private. Make registration (sign up/login) as the only and default page for log out users. because log out users or any non-user can actually browse any page on the website.
    I tested this on incognito tab and other browsers as well.
    I want to buy the youzify plugin, but I’m afraid these issues will continue. I’d love you to help me and give me any suggestions. Thanks in advance.

    Plugin Support KaineLabs Team

    (@kainelabsteam)

    Hello @userkk2,

    Thanks for using our plugin.

    Don’t worry, you can go ahead and consider getting a PRO version and our team will help you to fix this problem. and to make this fully safe for you, in case we couldn’t fix it we will offer you a full refund πŸ™‚

    You are welcome.

    Best Regards, KaineLabs Team.

    userkk2

    (@userkk2)

    Ok. thanks for the quick response. When do I have to contact your team if I still having any problem with the plugin? Is it here? or….

    userkk2

    (@userkk2)

    I just bought the plugin. I don’t find any instructions to follow. There are two zip files one is the profile era wordpress plugin and other is just profile era. Should I install both or only one of them?

    Plugin Support KaineLabs Team

    (@kainelabsteam)

    You can use our premium support forum kainelabs.ticksy.com

    You can check this topic on how to install it:

    https://kainelabs.ticksy.com/article/12854/

    For installation please install only the “installable file”.

    userkk2

    (@userkk2)

    Ok. let me reach your team there because I still have the same problems even with the paid option. Thanks.

    userkk2

    (@userkk2)

    I just read they work from Monday to Saturday. I’m afraid they’ll take longer. I don’t know if you can assist me here or at any other place. My main issue is that when login it redirect users to the wordpress login box. log out users can still browse the web even I set it private

    Plugin Support KaineLabs Team

    (@kainelabsteam)

    Hello @userkk2,

    Don’t worry just open a new ticket and let me know once you do and I will handle it now by myself πŸ™‚

    userkk2

    (@userkk2)

    I just did. ” Private Ticket #2783762 “

    Plugin Support KaineLabs Team

    (@kainelabsteam)

    Thanks @userkk2, Done I replied!

    Let’s continue on the premium support forum πŸ™‚

    userkk2

    (@userkk2)

    Alright, I’m there now. Thanks.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Not Tested with Current Version of WordPress’ is closed to new replies.