• Resolved kuzcotopia

    (@kuzcotopia)


    Hi πŸ™‚

    Hope you can help me out!

    I configured the plugin, but it is not showing up in the cart..

    I am sure that:

    • Store location are the correct coordinates
    • The Google Routes API is making calls (I see this in Google Cloud Console)

    In the log I see the correct order, but nothing is happening on the front end:

    2026-01-19T15:21:50+00:00Info No rate row matched for the calculated distance. Aanvullende context{ “data”: { “distance”: “38”, “table_rates”: [ { “title”: “”, “rate_class_0”: “1”, “max_distance”: “400”, “min_order_amount”: “0”, “max_order_amount”: “00”, “min_order_quantity”: “0”, “max_order_quantity”: “0”, “total_cost_type”: “inherit”, “min_cost”: “”, “max_cost”: “”, “surcharge_type”: “inherit”, “surcharge”: “”, “discount_type”: “inherit”, “discount”: “” } ], “package”: { “contents”: { “db29450c3f5e97f97846693611f98c15”: { “key”: “db29450c3f5e97f97846693611f98c15”, “product_id”: 1768, “variation_id”: 0, “variation”: [], “quantity”: 1, “data_hash”: “b5c1d5ca8bae6d4896cf1807cdf763f0”, “line_tax_data”: { “subtotal”: [], “total”: [] }, “line_subtotal”: 85, “line_subtotal_tax”: 0, “line_total”: 85, “line_tax”: 0, “data”: {} } }, “contents_cost”: 85, “applied_coupons”: [], “user”: { “ID”: 491 }, “destination”: { “country”: “NL”, “state”: “”, “postcode”: “2182 HA”, “city”: “Hillegom”, “address”: “Haarlemmerstraat 5”, “address_1”: “Haarlemmerstraat 5”, “address_2”: “” }, “cart_subtotal”: “85”, “rates”: [] } }

    Anything I am missing here?

    Many thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kuzcotopia

    (@kuzcotopia)

    “not showing up in the cart” as in: I do not see the calculation and shipping costs there

    Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    @kuzcotopia From the log you attached, I can see you put OO (double zero) for the max order amount field in the table rates configuration. Please give a try to update it as empty string or single zero.

    Hope this helps.

    Sofyan

    Thread Starter kuzcotopia

    (@kuzcotopia)

    Hi Sofyan,

    Thank you very much for the quick reply.

    That worked!

    Many thanks and keep up the great work πŸ™‚

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.