Support » Plugin: Caldera Forms - More Than Contact Forms » Not sure if submissions go through

  • Received this message twice in the past week from different people:

    “I’m not sure if the form I submitted is going through – the spinny wheel just spins and spins. I tried it twice, so you may have two submissions.”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter designer13421321

    (@nistuj817)

    Another said: “client who said that she submitted an order change for yesterday and the ‘submit’ button would change colors and the thing spun but that was it. We didn’t get her submission form.”

    I’m seeing the same with large files and a file uploader field. I’m only seeing it on live servers. The AJAX request is sent prematurely. The file has not been uploaded all the way. In the JS console is

    Uncaught TypeError: Cannot read property 'data' of undefined

    chrome is pointing to line 797 of caldera-forms-front.js. something like

    b.jqxhr.responseJSON.data.html && (c.html(b.jqxhr.responseJSON.data.html)

    Thread Starter designer13421321

    (@nistuj817)

    Are you seeing this with just the Caldera plugin? I’m not using any file uploader or anything like that

Viewing 3 replies - 1 through 3 (of 3 total)
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