Not showing the Thumbnail

  • Resolved tristansalonga

    (@tristansalonga)


    3 years, 6 months ago

    Hello, can anyone help me why can’t the thumbnail of the page is not showing when I share a link to the website that I’m developing? I’ve used this plugin before and it worked properly. I hope someone could help me.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Marcin Pietrzak

    (@iworks)

    3 years, 6 months ago

    hi @tristansalonga

    I checked:

    https://eton.com.ph/about-us/

    And FB og debugar says:

    Invalid Image Content Type
    Provided og:image URL, https://eton.com.ph/wp-content/uploads/2020/09/AboutUs-New.jpg could not be processed as an image because it has an invalid content type.

    Check it please:

    https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Feton.com.ph%2Fabout-us%2F

    It looks some wired server settings.

    Look at the direct request:

    =$ HEAD https://eton.com.ph/wp-content/uploads/2020/09/AboutUs-New.jpg

    404 Not Found

    Cache-Control: no-cache, must-revalidate, max-age=0
Connection: close
Date: Mon, 12 Oct 2020 06:20:45 GMT
Server: Apache
Content-Type: text/html; charset=UTF-8
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Client-Date: Mon, 12 Oct 2020 06:20:45 GMT
Client-Peer: 174.139.160.129:443
Client-Response-Num: 1
Client-SSL-Cert-Issuer: /C=US/O=DigiCert Inc/OU=www.digicert.com/CN=RapidSSL RSA CA 2018
Client-SSL-Cert-Subject: /CN=eton.com.ph
Client-SSL-Cipher: TLS_AES_256_GCM_SHA384
Client-SSL-Socket-Class: IO::Socket::SSL
Content-Security-Policy: frame-ancestors 'self'
Link: <https://eton.com.ph/wp-json/>; rel="https://api.w.org/"
Set-Cookie: cookielawinfo-checkbox-necessary=yes; expires=Mon, 12-Oct-2020 07:20:45 GMT; Max-Age=3600; path=/
Set-Cookie: cookielawinfo-checkbox-non-necessary=yes; expires=Mon, 12-Oct-2020 07:20:45 GMT; Max-Age=3600; path=/
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block

    It looks like some server settings.

    Marcin

    Thread Starter tristansalonga

    (@tristansalonga)

    3 years, 6 months ago

    Hello Sir, Thank you so much for this. Can you help me on how to fix this error? Thank you!

    Plugin Author Marcin Pietrzak

    (@iworks)

    3 years, 6 months ago

    @tristansalonga

    I can’t.

    How can I help if your own server return 404 in some circumstances?

    Please ask your hosting provider why it’s happened.

    Marcin

Viewing 3 replies - 1 through 3 (of 3 total)
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