Not showing tax

  • Resolved syedmuneeb12

    (@syedmuneeb12)


    1 year, 2 months ago

    02-15-2023 @ 20:48:46 – Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:true,”has_nexus”:false,”order_total_amount”:9578.6,”rate”:0,”shipping”:78.6,”tax_source”:null,”taxable_amount”:0}} (WCS Tax)
    02-15-2023 @ 20:48:50 – :::: TaxJar Plugin requested :::: (WCS Tax)
    02-15-2023 @ 20:48:50 – :::: TaxJar API called :::: (WCS Tax)
    02-15-2023 @ 20:48:50 – Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:true,”has_nexus”:false,”order_total_amount”:9578.6,”rate”:0,”shipping”:78.6,”tax_source”:null,”taxable_amount”:0}} (WCS Tax)
    02-15-2023 @ 20:49:05 – :::: TaxJar Plugin requested :::: (WCS Tax)
    02-15-2023 @ 20:49:05 – :::: TaxJar API called :::: (WCS Tax)
    02-15-2023 @ 20:49:05 – :::: TaxJar API request validation :::: (WCS Tax)
    02-15-2023 @ 20:49:05 – API request is in good format. (WCS Tax)
    02-15-2023 @ 20:49:05 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”FL”,”from_zip”:”33138″,”from_city”:”Miami”,”from_street”:”Glass2Grass LLC 7255 NE Fourth Ave #114″,”to_country”:”US”,”to_state”:”IL”,”to_zip”:”60503″,”to_city”:”chicago”,”to_street”:”2208 summer ln dr aurora”,”shipping”:”3.47″,”plugin”:”woo”,”line_items”:[{“id”:”12675-b3d5c779237614a9cef5305b85a28273″,”quantity”:1,”product_tax_code”:””,”unit_price”:”9500.00″,”discount”:”0″}]} (WCS Tax)
    02-15-2023 @ 20:49:06 – Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:true,”has_nexus”:false,”order_total_amount”:9503.47,”rate”:0,”shipping”:3.47,”tax_source”:null,”taxable_amount”:0}} (WCS Tax)

    Tried disabling all plugins and theme but still its not working what should i do? its not calculating tax on checkout and cart

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
1 2
  • Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    https://paste.pics/3a2712f10dd87543a2ea8567d1e61544

    https://paste.pics/e85494f2fbaaf0c0f8414febe786beb3

    xue28 (woo-hc)

    (@xue28)

    1 year, 2 months ago

    Hi @syedmuneeb12

    Thanks for reaching out!

    I understand that the VAT is not showing on your cart and checkout pages.

    Based on the first screenshot, your tax rates are now automatically calculated for Florida, United States. Automated taxes uses your store addresses as your tax nexus. If you want to charge tax for any other state, you can add a tax rate for that state in addition to using automated taxes.

    I can see that the billing address on this screenshot is in Columbia. Have you added the tax rate for this state already?

    To understand more about your Tax Settings, please share with us a screenshot of the Standard Rates (WooCommerce > Settings > Tax > Standard Rates).

    In addition, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    WordPress Environment

WordPress address (URL): https://glass2grass.com
Site address (URL): https://glass2grass.com
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    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    https://paste.pics/6e7c2e63dc0bdce91fbb2bbacc58bf7d

    Even for the florida tax is not generating automatically

    https://paste.pics/d44c4f12e48cfa8be7def234d1563e57

    https://paste.pics/b884c94c845c0a324ac82494ee482230

    xue28 (woo-hc)

    (@xue28)

    1 year, 2 months ago

    Hi @syedmuneeb12

    Thanks for sharing the requested information above, however, the System Status Report is incomplete and displays until Security part only. If you could re-send it please? 

    WC Database Version: 6.9.4

    Please update your WooCommerce database by going to WooCommerce > Status > Tools > Update Database since your WooCommerce core is already running at 7.4.0.

    I can see that even your own tax nexus, Florida, is not calculating. I will be waiting for the complete System Status Report for us to check this further.

    Additionally, if you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    https://paste.pics/b6eb80d078273eff04fe1e479fbf7f63

    Status logs

    Updated database

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    I am trying to copy status report but its not pasting in this chat

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    https://paste.pics/b6eb80d078273eff04fe1e479fbf7f63

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    I have also updated database still same issue

    xue28 (woo-hc)

    (@xue28)

    1 year, 2 months ago

    Hi @syedmuneeb12

    I am trying to copy status report but its not pasting in this chat

    I recommend sending it using a service like https://pastebin.com/.

    https://paste.pics/b6eb80d078273eff04fe1e479fbf7f63

    Please try to reconnect Jetpack. More details at: Fixing Jetpack Connection Issues.

    Let us know how it goes!

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    Thanks it works after connecting jetpack.. is there a way to calculate all US CITIES TAX AUTOMATICALLY?

    xue28 (woo-hc)

    (@xue28)

    1 year, 2 months ago

    Hi @syedmuneeb12

    Thanks it works after connecting jetpack..

    You are most welcome and we’re glad that worked! 🙂

    is there a way to calculate all US CITIES TAX AUTOMATICALLY?

    As mentioned above, that your tax rates are now automatically calculated for Florida. Automated taxes uses your store address as your “tax nexus”. If you want to charge tax for any other state, you can add a tax rate for that state in addition to using automated taxes.

    Hope this helps!

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    Okay . You mean i have to go standard rate and add manually state for tax calculation but there is any other way that it calculate all states automatically thank you for your help

    xue28 (woo-hc)

    (@xue28)

    1 year, 2 months ago

    Hi @syedmuneeb12

    Okay . You mean i have to go standard rate and add manually state for tax calculation

    Yes, you are correct.

    is any other way that it calculate all states automatically

    You can check the premium plugin TaxJar since it allows multiple tax nexus locations.

    Hope this helps!

    Thread Starter syedmuneeb12

    (@syedmuneeb12)

    1 year, 2 months ago

    Thank you

Viewing 15 replies - 1 through 15 (of 17 total)
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