Support » Plugin: Free Shipping Label » Not showing on mobile

  • Resolved ralphvanbouwel

    (@ralphvanbouwel)


    Hi
    First of all: great plug-in!
    However, I can only see it on desktop, not on mobile (tried with iPhone).
    I can see it on the mobile preview of CSS in WordPress, but not when trying it myself.

    Hope you can help me. Many thanks in advance.
    Best regards
    Ralph

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ralphvanbouwel

    (@ralphvanbouwel)

    Sorry, update: sometimes, the plug-in doesn’t show on desktop either.
    However, it does when I enable the custom threshold. Not an ideal solution, but if this is the only way than so be it.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    When you have multiple shipping zones and each zone has its own free shipping settings, then my plugin will show the label and progress bar only when the customer enters his shipping address.
    Shipping address is mandatory because then we know which shipping zone to look at.
    Good thing is, woocommerce saves this data in its sessions and remembers a customer, address, zone, etc. for the next time.

    If you have only one zone and the same free shipping threshold for everyone, then you can set the Custom threshold in General settings.
    Then the label and progress bar will show right away.
    Just make sure it’s the same amount as your free shipping threshold in woocommerce settings.

    Best regards

    Thread Starter ralphvanbouwel

    (@ralphvanbouwel)

    Hi
    Sorry, I forgot about that, this is the case indeed.
    Thanks for your help!
    Ralph

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Great!

    P.S. if you like the plugin, feel free to leave a review 🙂

    Best regards

    Thread Starter ralphvanbouwel

    (@ralphvanbouwel)

    Will do!

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Thnx!

Viewing 6 replies - 1 through 6 (of 6 total)
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