Support » Plugin: Social Slider Widget » Not showing Instagram photos

  • Resolved Lespetitsriens


    The plugin does not work anymore.
    It says “No images found! Try some other hashtag or username”.
    It is absolutely necessary to update quickly!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 30 total)
  • Plugin Support Artem



    This is due to the limitations of instagram. In the new version, the plugin will work with The official instagram API. That solves the problem.
    We will release an update soon.



    Thank you for the quick reply. Will this new update require some sort of authorization process like most other IG plugins require to resolve going forward? Or will it still work in the same fashion by only requiring the handle? Do you have an estimate on when the new update will take place?

    • This reply was modified 8 months ago by stevenll.
    Plugin Support Artem


    Yes, the plugin will require authorization. But we will also leave the old functionality, because not all users have problems with obtaining images.

    The update will be in the next week. We do everything for this

    Hi Temyk,

    Thank you for the reply back. We have quite a few customers that use this tool, and we are now having to consider whether we should wait or start looking at other options. Could you please give me another update on when a fix will be issued?

    Thank you

    Hi there, I love this plug in, please can you advise a date for update? Also does anyone know of an alternative plug in for the time being?

    Same question

    I’m still experiencing these issues with this client. Is there some reason not everyone experiences this? What can we do to work around?

    This is a great plugin, but the best thing about it is it’s ease of use. If we have to start making our clients authorize their Instagram in their WordPress, it either won’t get done or there are often hoops to jump through like 2 party authentication that makes this difficult.

    I’ll happily pay for this plugin if we can keep the functionality and it works without all the logging in and such. Thanks!

    • This reply was modified 7 months, 1 week ago by Joelle.
    Plugin Support Artem


    Hello, @joelle.

    To make everything work at all you need to wait for the update. It will be very soon. We had to add authorization to Instagram, but we left the old way of displaying posts for those who have everything working. At the same time, we have kept the widgets easy to configure


    is the new version coming soon?

    Plugin Support Artem



    Yes, we plan to release tomorrow


    Some news about the update?


    When is the update coming? This is really frustrating. My site is still showing the “No images found! Try some other hashtag or username”. I’m ready to use a different plugin.

    Plugin Support Artem


    The plugin has been updated. If you have any problems or questions, please contact us.

    My site is still showing the “no images found” message. Please get this fixed!

    Plugin Support Artem


    Have you authorized your account and changed the widget settings?

Viewing 15 replies - 1 through 15 (of 30 total)
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