Support » Plugin: Analytify - Google Analytics Dashboard Plugin for WordPress » Not showing anything in dashboard

  • Resolved meerulz

    (@meerulz)



    Hi i have just installed the plugin but its not showing anything in dashboard, just loading icon is rotating for over an hour now.

    yes i have GA authenticated, but still its showing no results.
    please help me fix this. thanks.
    Screenshot image uploaded to this link
    https://ibb.co/f0wO2K

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Adnan

    (@hiddenpearls)

    Would you like share to share your diagnostic log from the plugin Help Tab?
    and
    another screenshot from Console?

    meerulz

    (@meerulz)

    site_url(): https://customboxline.com
    home_url(): https://customboxline.com
    WordPress: 4.9.8
    Web Server: Apache
    PHP: 7.0.31
    MySQL: 5.6.39-83.1
    ext/mysqli: yes
    WP Memory Limit: 40M
    Blocked External HTTP Requests: None
    WP Locale: en_US
    DB Charset: utf8mb4
    Debug Mode: No
    WP Max Upload Size: 64 MB
    PHP Time Limit: 30
    PHP Error Log: error_log
    fsockopen: Enabled
    OpenSSL: OpenSSL 1.0.2p 14 Aug 2018
    cURL: Enabled
    Active Theme Name: Bridge
    Active Theme Folder: bridge

    Active Plugins:
    LayerSlider WP (v6.7.1) by Kreatura Media
    Ajax Search Lite (v4.7.16) by Ernest Marcinko
    Webcraftic Clearfy – WordPress optimization plugin (v1.3.184) by Webcraftic
    Contact Form 7 (v5.0.3) by Takayuki Miyoshi
    Duplicator (v1.2.42) by Snap Creek
    Google Analytics Dashboard for WP (GADWP) (v5.3.5) by ExactMetrics
    Hummingbird (v1.9.2) by WPMU DEV
    Invoicing (v1.0.5) by AyeCode Ltd
    Jetpack by WordPress.com (v6.4.2) by Automattic
    WPBakery Page Builder (v5.4.7) by Michael M – WPBakery.com
    PayPal for WooCommerce (v1.4.14) by Angell EYE
    Qode Instagram Widget (v1.2.1) by Qode Themes
    Qode Twitter Feed (v1.1) by Qode Themes
    Quform (v2.4.1) by ThemeCatcher
    WordPress Related Posts Thumbnails (v1.6.5) by WPBrigade
    Responsive Lightbox & Gallery (v2.0.5) by dFactory
    Slider Revolution (v5.4.7.3) by ThemePunch
    Webcraftic Robin image optimizer (v1.0.8) by Webcraftic
    String Locator (v2.3.1) by Clorith
    Tawk.to Live Chat (v0.3.4) by Tawkto
    Visitors Traffic Real Time Statistics Free (v1.6) by wp-buy
    WooCommerce Amazon Pay Gateway (v1.8.4) by WooCommerce
    WooCommerce PayPal Checkout Gateway (v1.6.3) by WooCommerce
    WooCommerce Stripe Gateway (v4.1.9) by WooCommerce
    WooCommerce Google Analytics Integration (v1.4.4) by WooCommerce
    WooCommerce (v3.4.5) by Automattic
    Wordfence Security (v7.1.12) by Wordfence
    Yoast SEO (v8.1.2) by Team Yoast
    Analytify – Google Analytics Dashboard (v2.1.20) by Analytify
    WP Content Copy Protection & No Right Click (v1.6.2) by wp-buy
    WP Fastest Cache (v0.8.8.4) by Emre Vona
    Smush (v2.8.1) by WPMU DEV
    WPS Hide Login (v1.4.3) by WPServeur, NicolasKulka, tabrisrp

    Must-use Plugins:
    SSO (v0.3) by Garth Mortensen, Mike Hansen

    Analytify Profile Setting:
    Array
    (
    [install_ga_code] => on
    [exclude_users_tracking] => Array
    (
    [0] => administrator
    )

    [profile_for_posts] => 179858885
    [profile_for_dashboard] => 179858885
    [hide_profiles_list] => off
    )

    Analytify Front Setting:

    Analytify Admin Setting:
    Array
    (
    [disable_back_end] => off
    [show_analytics_roles_back_end] => Array
    (
    [0] => administrator
    [1] => editor
    )

    [show_analytics_post_types_back_end] => Array
    (
    [0] => post
    [1] => page
    )

    [show_panels_back_end] => Array
    (
    [0] => show-overall-dashboard
    [1] => show-geographic-dashboard
    [2] => show-system-stats
    [3] => show-keywords-dashboard
    [4] => show-social-dashboard
    [5] => show-referrer-dashboard
    )

    [exclude_pages_back_end] => 0
    )

    Analytify Dashboard Setting:
    Array
    (
    [show_analytics_panels_dashboard] => Array
    (
    [0] => show-real-time
    [1] => show-compare-stats
    [2] => show-overall-dashboard
    [3] => show-top-pages-dashboard
    [4] => show-geographic-dashboard
    [5] => show-system-stats
    [6] => show-keywords-dashboard
    [7] => show-social-dashboard
    [8] => show-referrer-dashboard
    [9] => show-page-stats-dashboard
    )

    [show_analytics_roles_dashboard] => Array
    (
    [0] => administrator
    )

    )

    Analytify Advance Setting:
    Array
    (
    [user_advanced_keys] => off
    [client_id] => 958799092305-7p6jlsnmv1dn44a03ma00kmdrau2i31q.apps.googleusercontent.com
    [client_secret] => Hidden
    [redirect_uri] =>
    [anonymize_ip] => on
    [force_ssl] => off
    [track_user_id] => on
    [demographic_interest_tracking] => on
    [404_page_track] => on
    [javascript_error_track] => on
    [ajax_error_track] => on
    [linker_cross_domain_tracking] => off
    [custom_js_code] =>
    )

    meerulz

    (@meerulz)

    full dashboard screenshot link

    https://ibb.co/egnV1e

    Plugin Author Adnan

    (@hiddenpearls)

    Thanks for the screenshot and details!

    To debug this further, please contact us at https://analytify.io/support/

    Note: I noticed you are using two Google Analytics plugins and both are inserting analytics.js code on the webpage. please use one.

    meerulz

    (@meerulz)

    Can you point out which is other plugin?
    i have just disabled google analytics plugin and it still didn’t make any difference.
    can you please tell which other plugin is conflicting with this one.
    thanks.

    Plugin Author Adnan

    (@hiddenpearls)

    The plugin is “Google Analytics Dashboard for WP (GADWP)”

    Well, If you still see the errors, please try with different date selection. Results might be cached.

    meerulz

    (@meerulz)

    Yes i have tried different dates and disabled the google analytics plugin as well, but its still not showing any results.

Viewing 7 replies - 1 through 7 (of 7 total)
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