Support » Plugin: Easy Upload Files During Checkout » not sent file
not sent file
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Hello
There is a problem with my plugin
It does not upload anything
I select the file I want, but it is only selected and not sent
It used to be that after uploading, it would give me a download link
I want it to be uploaded and give me the download link again
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@razie94 Please share some screenshots on which you want to upload the file, this is better to understand the actual issue.
Thanks
I want the file I upload to have a download link, it did this until 1 month ago, when I uploaded the file it gave me a download link
But now this plugin does not upload files@razie94 I am testing your scenario as soon as I find & fix this issue will inform you.
Thanks
2 months ago this plugin had a problem I sent a message and finally (@fahadmahmood) provided a very good version of this plugin
With that version, I could easily upload the file to the page, and after the file was uploaded, it would give me the download link.
I want the same version
Thank you@razie94 I have checked your problem but it is WooCommerce compatibility issue not any bug in the plugin. In WooCommerce updated version wooCommerce not allow any other plugin to submit checkout form that’s why files stopped uploading. For the solution of this problem already introduced a new location of file upload at top of the checkout form.
https://snipboard.io/8mPGZV.jpg
https://snipboard.io/hGo8F5.jpgBut due to some reasons, this position only available in the pro version. Alternatively, you can use the Cart Page for uploading the files.
https://snipboard.io/XrWm4d.jpg
Thanks
I set the upload on the cart page
But when I upload, the page crashes
Exactly the problem I raised 2 months ago :
( https://wordpress.org/support/topic/upload-file-with-easy-upload-files-during-checkout-and-crash-web-page/ )crashes the page
Please check this
thank you@razie94 Please share the screenshot of the settings page.
Thanks
@razie94 I have checked this on your site and found some error in the console, these errors are stoping the file to upload please try after deactivating the following plugin and resolve the issue in that plugin.
Plugin creating this error is “ultimate-member”
https://snipboard.io/ijpwAE.jpg
Thanks,
@razie94 When we submit some requests to the server there are maybe some warnings or notices which are ignored by PHP some times same like an AJAX request but some time javascript need JSON parsed strings if some notices or warnings append to this JSON string it may produce some error and stop script to proceed further, so please check notices or warnings at your server-side or try after deactivating the plugins which are producing these errors.
Thanks
I disabled the plugin and tried again, but the page crashed again, on the cart page:
https://snipboard.io/JeLTKN.jpgWith the previous version I was doing, when my user uploaded a file, the page would be empty once and it would be updated again and the complete file would be uploaded and it would have a download link.
please helpIn the screenshot I sent, the page will be healthy later, but the user should not see the crash
And of course the file can not be uploaded at all@razie94 Once again I tested this on your site but there is the same issue again, some errors are showing on the console.
Please reach us through http://demo.androidbubble.com/contact/ we will diagnose the actual issue and fix it on live site.
Thanks
i reache you through http://demo.androidbubble.com/contact/
@razie94 we are connected, thank you.
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