Hello Radhika,
Sorry to know that you’re facing this issue. Can you confirm if you’ve setup a new Trigger on your website, create Message Template on our portal and then created a transactional Notification to do this integration?
I would suggest you checkout this article where we’ve covered step-by-step details on how to do the full setup.
Please check that out and let me know if you’re still facing issues.
Regards,
Ram Shengale,
WANotifier Team
Thank you for your response. I have created accounts and follow the steps as suggested. But it is not working. Could you please check and let me know where I am wrong because while setting the account I even sent a test message successfully .
Can you share screenshot of the Notification you setup for WooCommerce integration?
Yes please check this settings in woocommerce
https://speedexind.com/notification.jpg
That is a Trigger. I asked for the Notification you setup of WANotifier. I think you’ve not done that step. I would highly recommend going through the article I shared earlier to set that up.
Yes I followed the steps to configure..
https://speedexind.com/wanotifier.jpg
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This reply was modified 2 years, 6 months ago by
RadhikaJAKS.
I do not see any transactional Notification in your screenshot. Also I checked your account backend from my end and see that you’ve not created it. Transactional notifications have status as On-going.
I would again request you to please go through the article I shared earlier to set that up. Or start a chat with us on our website if you’re not able to do the setup.
Hi Ram I tried to chat on the website but they did not answer and didn’t get support. I followed the steps please help me to make settings or can you share a screenshot of specific settings. I did not understand Transactional notifications.
your help would be much appreciated
Hello Radhika,
I myself replied to your chat and have not received a reply from you so far. Regarding Transactional Notification, please read Step 6 in this article.
Thank you.
