Support » Plugin: Mailchimp for WooCommerce » not sending notifications emails

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  • Plugin Support khungate

    (@khungate)

    @mmichtus, thanks for reaching out. Usually, if notifications aren’t firing there’s some sort of disjoint between the store install and the ‘Connected Site’ in MailChimp.

    As a first try to resolve, I’d recommend simply uninstalling the plugin > delete any automations running in MailChimp > confirm that the store is removed from the ‘Connected Sites’ area > reinstall and then finally setting up the automations again.

    Let us know if that resolves things for you.

    Plugin Support khungate

    (@khungate)

    Hi @mmichtus, just wanted to check back – any luck getting those notification emails sending?

    Since it’s been a while, I’m going to go ahead and close this ticket out. Don’t hesitate to reach back out if you still have problems.

    i have quit using the plugin for now, thanks for asking.

    Plugin Support khungate

    (@khungate)

    Ok no problem @mmichtus, if you’d like to give it a try again sometime in the future let us know if you still encounter issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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