Support » Plugin: Easy Sign Up » Not sending mails (error)

  • Resolved discobonzi

    (@discobonzi)


    Hi there,

    Thanks for creating this plugin. It worked for me in the past but currently seems to be broken. It is not sending any emails. Not to the visitor filling in the form nor to the host.

    I’ve tried to check if the wp_mail() function work by registering a new account (which successfully sends email) and also by using Contact Form 7, which also works flawlessly. I tried to figure out if there’s any problems with your plugin and enabled the plugin ‘Display wp_mail Error Messages’. It showed:

    WP_Error Object ( [errors] => Array ( [wp_mail_failed] => Array ( [0] => Could not instantiate mail function. ) ) [error_data] => Array ( [wp_mail_failed] => Array ( [to] => Array ( [0] => **visitor@email.com** ) [subject] => **WebsiteName**: Easy Sign Up [message] => **name** ( **host@email.com** ) signed up and been redirected to link Phone: 0612345678 kaarten: 3 [headers] => Array ( ) [attachments] => Array ( ) [phpmailer_exception_code] => 2 ) ) )

    // Note: I changed everything with ** above for privacy reasons.

    Do you have any idea what’s going on?
    Any tips to resolve it?

    Easy Sign Up: 3.4.1
    Add Extra fields for Easy Sign Up: 0.1
    Wordpress: 4.9.5

Viewing 1 replies (of 1 total)
  • I figured it out. The email I configured in Easy Sign Up had to be an email from the same domainname. This wasn’t the case last year, when I had it setup. Perhaps the hosting provider changed this in the past year.

    So if my website is http://www.domainname.com, I had to use info@domainname.com for example, otherwise info@othersite.com wouldn’t work.

    Oh well, it cost some time to figure out but I guess this resolves it for me.

Viewing 1 replies (of 1 total)
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