Support » Plugin: Contact Form by BestWebSoft » Not sending mail

  • Resolved Systemv1

    (@systemv1)


    Hi,

    This was previously working perfectly.

    2 things I’ve changed:-

    – pointed my domain http://www.curveaudio.com to the root of my server

    – then created a redirect from root to the /directory where WordPress is installed

    The plugin is now not sending mail.

    Troubleshooting:-

    – Deactivating and re-activating the plugin

    – Removing version 3.31 and installing version 3.34

    – Changing send format in options from Wp-mail to Mail

    – Removing version 3.34 and re-installing version 3.31

    Any help would be greatly appreciated

    http://wordpress.org/extend/plugins/contact-form-plugin/

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  • Hello World …………… 🙂

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello Systemv1,

    Please can you clarify, did it work before your redirect?
    the fact is that the form transfer the data to the server with help of global variable $_POST. And if you done the incorrect redirect, then this data can be lost and then the form can’t form.

    Kind regards,
    Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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