Hello, thanks for contacting. We’ve just tested and in our case, confirmation email is working fine without issue. However, please provide the following information so that we can debug the issue for you.
1. Are you using any custom field?
2. Please mention your MailPoet version and the gravity forms MailPoet plugin version
3. Do you know how to read php error? If yes, do you see any error in the log file?
4. Are you using any other MailPoet plugin other than MailPoet 3 free version?
5. Are you using Mailpoet Feeds? (If yes, please make sure “Email validation” is Unchecked in feed settings
6. Are you using MailPoet’s own mail service for sending emails? If not, please make sure that your mailserver is working fine
Thanks
Thread Starter
subreal
(@sonicmedia)
1. Are you using any custom field?
no
2. Please mention your MailPoet version and the gravity forms MailPoet plugin version
it is the newes version (premium)
3. Do you know how to read php error? If yes, do you see any error in the log file?
no error
4. Are you using any other MailPoet plugin other than MailPoet 3 free version?
no
5. Are you using Mailpoet Feeds? (If yes, please make sure “Email validation” is Unchecked in feed settings
is UNchecked
6. Are you using MailPoet’s own mail service for sending emails? If not, please make sure that your mailserver is working fine
I can send the confirmation mail manually without any problems.
Thank you
You are using MailPoet premium version, not the free one. We don’t provide support for premium version and it’s also against the WordPress forum’s rule. Reference: https://wordpress.org/support/topic/not-sending-confirmation-emails-again/
