Title: Not send emails for multi users
Last modified: October 28, 2019

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# Not send emails for multi users

 *  [Kézily Correa](https://wordpress.org/support/users/kezily/)
 * (@kezily)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/)
 * Hello,
 * When I create a order with Completed Status and add multi users, only the first
   user email added to the list receives the email.
 * How to solve this?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [hadam](https://wordpress.org/support/users/hadam3003/)
 * (@hadam3003)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12074972)
 * Hi Kezily,
 * Did you choose this option when updating the order [http://prntscr.com/pphf8j](http://prntscr.com/pphf8j)?
 *  Thread Starter [Kézily Correa](https://wordpress.org/support/users/kezily/)
 * (@kezily)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12077282)
 * Hi [@hadam3003](https://wordpress.org/support/users/hadam3003/),
 * Yes, when I update the status order all users receive the email.
 * But, as I said before, the problem is when I create the order with Completed 
   Status, not when I update status.
 *  [hadam](https://wordpress.org/support/users/hadam3003/)
 * (@hadam3003)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12078468)
 * Hi Kezily,
 * Did you choose that option [http://prntscr.com/pphf8j](http://prntscr.com/pphf8j)
   when create the new order?
 *  Thread Starter [Kézily Correa](https://wordpress.org/support/users/kezily/)
 * (@kezily)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12080250)
 * Yes, but the problem of sending email happens the same way.
 *  [hadam](https://wordpress.org/support/users/hadam3003/)
 * (@hadam3003)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12083088)
 * Hi Kezily,
 * We will check it again and let you know asap.
 *  [hadam](https://wordpress.org/support/users/hadam3003/)
 * (@hadam3003)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12086087)
 * Hi Kezily,
 * I checked the plugin and discussed with our developer. Now, All actions only 
   occur when switching between two different states. It means that email is only
   sent when you update an exist order. So sorry for this inconvenience.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Not send emails for multi users’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [hadam](https://wordpress.org/support/users/hadam3003/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/not-send-emails-for-multi-users/#post-12086087)
 * Status: not resolved