Title: Not seeing settings/options
Last modified: July 27, 2021

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# Not seeing settings/options

 *  [Sam Lowry](https://wordpress.org/support/users/sam-lowry/)
 * (@sam-lowry)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/not-seeing-settings-options/)
 * I installed the plugin. But when I go to /wp-admin/options-general.php?page=wpmem-
   settings
 * there are no options or settings. Does this indicate a conflict?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/not-seeing-settings-options/#post-14708324)
 * If it’s a new install, then my initial thought would be that it was not a clean/
   complete install. Occasionally, installing directly from wordpress.org can result
   in not getting a clean/complete download. Not often, but it does happen. I’d 
   recommend removing the plugin and attempting to reinstall. If you’re not sure,
   download the zip [https://downloads.wordpress.org/plugin/wp-members.zip](https://downloads.wordpress.org/plugin/wp-members.zip)
 *  Thread Starter [Sam Lowry](https://wordpress.org/support/users/sam-lowry/)
 * (@sam-lowry)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/not-seeing-settings-options/#post-14711507)
 * OK. Figured out the issue was a conflict with WordPress RSS Feed Retriever plugin.
   Not sure what to do as I need that plugin also.
 * Also, totally different question…
    I saw there is a Security plugin to use with
   this. Is it required to have the full/pro version of the plugin to use that? 
   I need the password expiration option.
    -  This reply was modified 4 years, 9 months ago by [Sam Lowry](https://wordpress.org/support/users/sam-lowry/).
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/not-seeing-settings-options/#post-14715985)
 * > OK. Figured out the issue was a conflict with WordPress RSS Feed Retriever 
   > plugin. Not sure what to do as I need that plugin also.
 * I took a look and didn’t seem to have an issue with that plugin enabled. So, 
   it could be something unique to your setup. If you basically get a white screen
   or some type of empty screen, then there’s likely a PHP execution error but you’d
   have to be in debug mode to view it. If you are not familiar with WP debug mode,
   there is info here: [https://rocketgeek.com/basics/running-wp-in-debug-mode/](https://rocketgeek.com/basics/running-wp-in-debug-mode/)
   That might give you something to go on.
 * > I saw there is a Security plugin to use with this. Is it required to have the
   > full/pro version of the plugin to use that? I need the password expiration 
   > option.
 * There is a Security extension. It can be purchased individually or is included
   in the pro bundle. See this link for more info: [https://rocketgeek.com/plugins/wp-members-security/](https://rocketgeek.com/plugins/wp-members-security/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not seeing settings/options’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
 * [WP-Members Membership Plugin](https://wordpress.org/plugins/wp-members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-members/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-members/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/not-seeing-settings-options/#post-14715985)
 * Status: not resolved