Title: Not saving/remembering user info
Last modified: August 31, 2016

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# Not saving/remembering user info

 *  Resolved [rperrett](https://wordpress.org/support/users/rperrett/)
 * (@rperrett)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-savingremembering-user-info/)
 * Hi Scott,
 * I noticed in a recent update that the name, email and web address are no longer
   being remembered and the user has to enter them each time. Is this expected behaviour?
 * My client doesn’t like it and the site readers are complaining… (site gets around
   100 real comments per day).
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-savingremembering-user-info/#post-7078563)
 * Hi rperrett,
 * That wouldn’t have to do with WP-SpamShield. That would have to do with WordPress
   itself setting a cookie that stores the user info in the browser, and whether
   autocomplete is disabled on your forms. WP-SpamShield doesn’t interactive with
   that process, so it wouldn’t be the source of your issue here. You may have changed
   some settings on your site, or have another plugin or script that is affecting
   that.
 * – Scott
 *  Thread Starter [rperrett](https://wordpress.org/support/users/rperrett/)
 * (@rperrett)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-savingremembering-user-info/#post-7078564)
 * Thanks
 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/not-savingremembering-user-info/#post-7078565)
 * You’re welcome. 🙂
 * I haven’t checked the WP core changelog specifically for that, but it’s possible
   that a change was made recently to [disable autocomplete on forms as a potential (debatable) security/privacy enhancement](https://developer.mozilla.org/en-US/docs/Web/Security/Securing_your_site/Turning_off_form_autocompletion).

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [redsand](https://wordpress.org/support/users/redsand/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/not-savingremembering-user-info/#post-7078565)
 * Status: resolved