Support » Plugin: PNG to JPG » not saving as jpg

  • Hi Jakub,

    I’m using your plugin to convert images from png to jpg. But its not converting. At first it’s scanning for transparency in the list view. Some images are marked YES. When I click ‘Convert selected to JPG’ is looping through the selected images very fast. All selected images disappear from the list. But when I refresh, all selected images are back again, still as png. This time none of the selected have transparency any more and marked NO (I did not check the image itself). So the images are not converted to jpg.

    I did some testing and installed the same website on another server. Installed your plugin, and it works fine (wp4.7.3). Hmm, the first host is on php version: 5.6.30-1~dotdeb+7.1, the second on 5.6.30.

    Maybe you can help. Hope to hear, great plugin,

    Martin, Holland

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  • Plugin Author kubiq

    (@kubiq)

    Hello,
    it can be anything… but problem will be in your settings – maybe server setting, maybe directory chmod settings, maybe missing basic PHP functions on server or some restrictions…
    Sorry, but without access and direct look I can’t say.
    Maybe you can ask your server provider, maybe he will see the problem in logs

Viewing 1 replies (of 1 total)
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