Support » Plugin: Simple Sales Tax » Not saving API credentials

  • Resolved rcoopercanyon


    Having an issue where the plugin is not saving the API ID or Key.

    • I copy over the credentials from TaxCloud, save changes.
    • I test checkout on the front end. Tax doesn’t show.
    • I return to the backend, and the ID and Key are not in the fields
    • I checked the log and it says: 12-02-2020 @ 16:12:46 - API Login ID or API Key is empty. Skipping lookup.
    • I queried the database for the credentials and they don’t exist
    • No errors with wp_debug on

    I have the latest version 6.2.4

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brett Porcelli


    Sorry for the inconvenience, and thank you for reporting this! I implemented a fix in v6.2.5. Please let me know if you still have trouble saving your API creds after upgrading.

    Thread Starter rcoopercanyon


    It works!! Thank you!

    Plugin Author Brett Porcelli


    Awesome! Happy to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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