Support » Plugin: HMS Testimonials » Not Rotating

  • Resolved lilrascaldj

    (@lilrascaldj)


    The testimonials are not rotating. I installed the plugin a few days ago and was in the process of adding testimonials. It worked after the initial downloads but now it isn’t. I followed the steps from “Wrenshaw16” to resolve the issue, but it didn’t work. Deactivated, deleted, reinstalled and activated. Nothing. I even updated the plugin to 2.1.0 from 2.0.

    My page: lilrascaldj.com/testimonials
    shortcode: [hms_testimonials_rotating template=”25″ seconds=”5″ show_links = “true” link_prev = “<<” link_pause=”Pause” link_next = “>>”]
    Template 25:Testimonial, source

    Thanks.

    http://wordpress.org/plugins/hms-testimonials/

Viewing 15 replies - 1 through 15 (of 26 total)
  • Plugin Author Jeff K

    (@kreitje)

    Hi lilrascaldj,

    Can you provide me with a list of plugins you currently have installed. I see that WordPress is wrapping paragraph tags around the javascript therefore breaking it. I think it’s a conflict with another plugin that may be causing that.

    Jeff

    lilrascaldj

    (@lilrascaldj)

    Jeff,

    Here is info you requested:
    Akismet Version 2.5.9
    All In One SEO Pack – Installed but not Activated Version 2.0.2
    Autonav Image Table Based Site Navigation Version 1.5.4
    Black Studio TinyMCE Widget Version 1.2.0
    Captcha Version 3.7.7
    Contact Form Plugin Version 3.52
    Content Aware Sidebars Version 1.3.4
    Featured Category Widget Version 1.6
    Font Version 7.1
    Google XML Sitemaps Version 3.2.9
    Hello Dolly Version 1.6
    HMS Testimonials Version 2.1.0
    NextGEN Gallery Version 1.9.0
    Official StatCounter Plugin Version 1.6.3
    Paginated Effects Gallery Version 0.4
    Really Simple CAPTCHA Version 1.6
    Shortcodes Ultimate Version 3.9.5
    Simple Slideshow Manager Version 1.0
    Thumbnail Gallery (WordPress Plugin) Version 2.3
    Ultimate TinyMCE Version 4.8.1
    WordPress SEO Version 1.4.13
    WP-reCAPTCHA Version 3.1.6

    Plugin Author Jeff K

    (@kreitje)

    Hey lilrascaldj,

    I just released an updated v2.1.1 that should fix your issue. Please let me know if it does or doesn’t.

    Thanks,
    Jeff

    lilrascaldj

    (@lilrascaldj)

    Jeff,

    That did it! Thank you!

    Oh, can you add this on the list of nice to have? If you display more than one testimonial, would be nice to have an extra line between the testimonials to give it a little more separation. To me easier to read and know when one story stops and the other begins. I even tried to make it a custom field and made it required, but didn’t quite work out the way I wanted. i had to remember to add a line break and it became to much of a pain remembering to do this. Others my like it the way it is, so maybe make it an option to turn on and off.

    Thank you again,
    Spanky Gary AKA Lilrascaldj

    Plugin Author Jeff K

    (@kreitje)

    Hey lilrascaldj,

    You can control that with your CSS (stylesheet). If you have a page that shows multiple testimonials I can take a look and help you out there.

    lilrascaldj

    (@lilrascaldj)

    Hey Jeff,

    I dropped the ‘rotating’ from my shortcode so all of the testimonials are displaying.

    lilrascaldj.com/testimonials

    Plugin Author Jeff K

    (@kreitje)

    Go to Appearance and then Editor. This will open up your style.css for your theme. Scroll to the bottom and add the following:

    .hms-testimonial-container { padding-bottom:20px; }

    You may need to do a hard refresh to get it to pick up the new changes.

    It will look like this.

    You can adjust the 20px to increase or decrease the gap.

    Jeff

    lilrascaldj

    (@lilrascaldj)

    Once again, thank you Jeff!!! I appreciate the quick response and solutions.

    Plugin Author Jeff K

    (@kreitje)

    No problem.

    If you find yourself having a free minute or two can you rate this plugin whatever you think it deserves?

    Thanks,
    Jeff

    lilrascaldj

    (@lilrascaldj)

    Hey Jeff,

    This short code stopped working:
    [hms_testimonials template=”25″ limit=”2″ location=”bottom” show_links = “true” prev = “<< ” next = ” >>”]

    If I click on the page number or arrow, only the first page of the testimonials display.

    lilrascaldj

    (@lilrascaldj)

    Oh, rotating works fine.

    Plugin Author Jeff K

    (@kreitje)

    Is it working correctly then?

    lilrascaldj

    (@lilrascaldj)

    Sorry for the confusion. I was just letting you the Rotating option works.

    This option stopped working: [hms_testimonials template=”25″ limit=”2″ location=”bottom” show_links = “true” prev = “<< ” next = ” >>”]

    If I click on the page number or arrow, only the first page of the testimonials display

    Plugin Author Jeff K

    (@kreitje)

    Can you create new page and put the shortcode you are trying to use on it?

    It seems to be working correctly on mine making it a bit harder to diagnose.

    What browser are you using? I am wondering if the less than / greater than signs are messing with it. Though Chrome and Safari don’t seem to be affected by that.

    lilrascaldj

    (@lilrascaldj)

    Sorry Jeff. I was testing the rotating and forgot I left the option turn on. Rotating has been removed. I am looking at both FireFox and Safari. had issues with Chrome and I stopped using it.

Viewing 15 replies - 1 through 15 (of 26 total)
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