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[Resolved] Not Rotating

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  • Plugin Author Jeff K


    It looks like you are using the normal widget. There is a second one called HMS Testimonial Rotator. Try that one instead.

    Hello. I just upgraded to the newest version today and had been hoping that the upgrade would solve my problem (which is the same issue as is listed above): my testimonial rotator seems to be “stuck on pause.”

    I love this plugin! When it worked, it had exactly what I needed for my testimonials. Great plugin! But it stopped working a little over a week ago and nothing I try seems to help. I have uninstalled and re-installed it, cleared cache, disabled all plugins and reactivated one at a time, tried a different theme, tried parent of my child theme, tried using the shortcode… all to no avail.

    I have looked through all the similar testimonial plugins and tried many over the last week. Nothing has the ease and function of HMS Testimonial rotator. I’m really hoping you can help me figure out what is causing the issue.

    Thanks in advance for your help.

    Plugin Author Jeff K


    Hi Wrenshaw,

    Can you post a link to your website so I can take a look?

    Hi Jeff. So sorry for that oversight. Here you go: http://www.psychicwaves.com

    Plugin Author Jeff K


    Hey Wrenshaw,

    Can you turn off the wp-minify plugin and any caching plugins to see if that helps? Can you also make sure you see <?php wp_head(); ?> in your themes header.php file?

    The issues is because the jQuery library is not being loaded which is causing issues not only with my plugin but some other parts of your site as well.

    HMS Testimonials automatically loads jQuery unless wp_head isn’t there or something hijacks it.

    Thank you Jeff. This solved the problem for me. Thanks too for the great plugin.

    Plugin Author Jeff K


    No problem. Was it just wp-minify or did you disable other plugins as well?

    Disabling wp-minify was not enough. I had to delete it. Once I deleted it and then reinstalled HMS Testimonial Rotator it worked. Thank you again for all of the help.

Viewing 8 replies - 1 through 8 (of 8 total)
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