Support » Plugin: Messenger Customer Chat » Not retaining my custom greeting or colors

  • Hello, I’m having an issue with the facebook messenger plugin not retaining my settings. The dialogue above the code says “This code has already been added to your site.” Then I save changes, but nothing happens. Maybe I have to manually add the code? No matter what, it sticks the default message and color scheme.

    Also, mobile users are not redirected to their facebook messenger-they have to log in to the web to use this…

    Also x2, is there a way to manually adjust the positioning of the icon? It hovers over top of my “return to top” button.

    Thank you in advance.

    The page I need help with: [log in to see the link]

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