Support » Plugin: Messenger Customer Chat » Not retaining my custom greeting or colors

  • Hello, I’m having an issue with the facebook messenger plugin not retaining my settings. The dialogue above the code says “This code has already been added to your site.” Then I save changes, but nothing happens. Maybe I have to manually add the code? No matter what, it sticks the default message and color scheme.

    Also, mobile users are not redirected to their facebook messenger-they have to log in to the web to use this…

    Also x2, is there a way to manually adjust the positioning of the icon? It hovers over top of my “return to top” button.

    UPDATE: The messenger icon is now red, but the text is now hidden until you tap the icon and it redirects me to log into facebook.

    Thank you in advance.

    The page I need help with: [log in to see the link]

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