Viewing 10 replies - 1 through 10 (of 10 total)
  • I am seeing this behavior as well. I have a mutli page form. I fill out page 1, log out, log back in and it’s there. Some time later, I come back and the data is gone.

    I set the option for persisting the data for 5 years. tried with nothing originally which was supposed to be forever, but it still gets deleted.

    I looked in the options table and for the key, I see the json value, but the values are blanked out.
    _transient_gfdp_3_btest is the key.

    Any update on this issue?

    Thanks

    Plugin Author unclhos

    (@unclhos)

    http://journal.rmccue.io/296/youre-using-transients-wrong/

    Does this sound like something either of you have setup? Looks like transients might not be the way to go. :'(

    Not calling the transient api directly. I was under the impression that using this plugin, a user could come to the site, would register or log in, fill out part of a form, in the case of a multi page gravity form, hit next and the first page data would save. then they could come back and login again and see the data.

    this seems to work for an initial attempt, but the data is wiped out. What is the lenght of the persistence with this plugin? I thought adding 5 years to persistence in settings would keep this for 5 years.

    as an example here’s the staging url
    http://ee9.482.myftpupload.com/

    if you register, and fill out first page, then click next, then log out, you will see data.

    log back in after some time, (don’t know timeframe) and data is gone.

    thanks for help.

    Plugin Author unclhos

    (@unclhos)

    That is how it was suppose to work. But what that article explains (that i didn’t know at the time) was that transients are MAX time, there are other things (like cacheing plugins) that could wipe out the data before you expect it to. So I might have to create my own “transient” system.

    Plugin Author unclhos

    (@unclhos)

    Also it looks like you are running “save and continue” by gravity forms. I have not tested this plugin with that, as it basically does the same thing. But people still wanted me to update this, is the only reason I have continued this plugin.

    Thanks for reply. I added the save and continue just to see if that made a difference in how it was saved. I had it disabled and still encountered the same issue. I am fine just using the reloaded one without save button if it keeps persistence data.

    Please let me know if you think you might update this plugin, or i would need to move to individual forms on separate pages with each one submitted.

    thanks

    Plugin Author unclhos

    (@unclhos)

    Try version 3.2.3 It doesn’t have the latest features, but should work better for you as it doesn’t use transients. But there is no way to get rid of data via the backend with it.

    https://downloads.wordpress.org/plugin/gravity-forms-data-persistence-add-on-reloaded.3.2.3.zip

    Thanks
    This is an older version, correct? I would need to uninstall and install this one?

    When you say there is no way to get rid of the data via the back end, does that just mean it persists forever?

    I have two other questions, (and i do appreciate your time helping out with this)
    1. Is there a way to pull the data prior to submit? I need to be able to view responses even if partially entered.

    2. I am using the gravity forms api to post data from another system I am migrating from. With the current version we were able to figure out how to add to the options table to associate it to a user. Will that still work? Is there a different option key we need to set?

    Thanks

    Plugin Author unclhos

    (@unclhos)

    It is an older version that uses the standard “option” system vs the “transient” system. The option key is a little different. The structure is “{USERNAME}_GF_{FORM_ID}”. You can pull it with a standard get_option() call.

Viewing 10 replies - 1 through 10 (of 10 total)
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